Wendy's

3.3
169 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
903 New Highway 68, Sweetwater, TN
37874, United States

Hours

Reviews

3.3
169 reviews
5 stars
65
4 stars
29
3 stars
17
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed hot and fresh items, while others received cold or incorrect orders.

Service Issues

Frequent complaints about rude staff and poor customer service, particularly at the drive-thru.

Cleanliness

Inconsistent cleanliness reported; some customers noted clean dining areas, while others described unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Wait Times

Long wait times reported, especially during busy hours, with some customers waiting over 30 minutes.
  • SW
    Scott Wagner
    Nov 10, 2025
    3.0
    Burger was dry but the chili was great.
  • KL
    Kevin Swain (Lt.)
    Nov 2, 2025
    4.0
    They screwed up my order but the food was good and their chili is excellent.
  • DH
    Daniel Haynes
    Oct 27, 2025
    1.0
    All i wanted is some hot chilly and cheese. The chill was not hot enough to melt the cheese
  • KS
    Karla Smith
    Oct 10, 2025
    5.0
    11-26-25 another great visit. Lobby was clean. Interacted with the manager, Crissy again. She was again very nice. Food was hot and fresh. I enjoy this location. 10-20-25 Very busy location. Seemed short of staff, but the manager, Crissy was handling things well. Food was made correctly. Lobby was clean. Gwen who took our order seemed inattentive and somewhat unfriendly. All the other staff seemed focused and content. Drive thru very busy.
  • SB
    Sara B.
    Sep 27, 2025
    2.0
    Cold, soggy, stale fries. Messy burgers with missing ingredients. Only thing that was ok was the soda.

Frequently Asked Questions About Wendy's

Is 903 New Hwy 68 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.