Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude staff, incorrect orders, and long wait times, indicating a significant problem with customer service.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, soggy fries, incorrect items, and poorly prepared sandwiches.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean drink stations.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that there are positive experiences at this location.
TF
Travis Farrell
Dec 24, 2025
1.0
I order two of the chicken ranch wraps bad by the description of says they will have ranch on them. I open them up in the drive through there is no ranch so I did not want to wait to get more I just simply asked can I have some ranch. She immediately charges me for the ranch that should have already been on my wraps but I was in a rush and was not going to deal with it but I definitely took the time to make this review
MA
Mike Anticola
Dec 22, 2025
5.0
Clean Hot Food great price well run establishment
CB
Chris Berry
Dec 14, 2025
1.0
I love Wendy's restaurants in general, BUT I WILL NOT BE BACK to the Wendy's here in Sweetwater.. not only did they totally mess my order up but also 2 others before me and 1 I noticed in the drive thru while I was waiting on my food.. then when I asked for a ranch that was supposed to be included in the kids meal they tried to make me pay for it.. we ordered 2 #1 doubles and they gave us 2 regular kids size cheeseburgers.... and if you will check my reviews I normally give very good reviews.. so im not just being a Karen
BS
Brianna Seibert
Dec 3, 2025
1.0
Extremely rude workers. Had an attitude when I asked for a spoon. Forgot my ranch, then said she was going to upcharge me for it when I already ordered it. Not a huge deal but also forgot to tell me there's no lettuce right now lol 😆 their customer service is a JOKE and they probably need some more training.
SF
Sherry Flatford
Nov 22, 2025
1.0
Went there Saturday night got two cheeseburgers and fries for the wife and me ! The hamburgers were drowned in mayo and tasted like a buns full of dirty grease and the French fries every bite was like they were sitting for hours and sucked up grease ! Terrible food
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at Wendy's on New Highway 68 in Sweetwater, TN?
The drive-thru at Wendy's located at 903 New Highway 68, Sweetwater, TN is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 903 New Highway 68 offer breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is it possible to order Wendy's food for delivery near Sweetwater, TN?
Yes, delivery is available where offered. You can check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's on New Highway 68?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact the Wendy's location at 903 New Highway 68 for questions or feedback?
You can reach this Wendy's directly at (423) 814-1045 or contact Customer Care via their website, live chat, or phone at 888-624-8140.
Can I purchase Wendy's gift cards at the Sweetwater, TN location?
Yes, Wendy's gift cards can be bought in-restaurant, at various retailers, or ordered online through their official gift card portal.
What nearby banks are close to Wendy's at 903 New Highway 68?
Nearby banks near this Wendy's include Truist, BB&T, Volunteer Federal Savings Bank, and Simmons Bank. Customers can conveniently handle banking needs before or after dining.
Are there other fast food restaurants close to the Wendy's on New Highway 68?
Yes, there are other fast food options nearby including another Wendy's location, Subway, and Little Caesars pizza restaurant which you can visit as alternative dining choices.
Which health clinics are located near Wendy's at 903 New Highway 68 in Sweetwater?
Health facilities nearby include DaVita Rocky Top Dialysis, Sweetwater Clinic, Ellis Teresa DDS, Fast Pace Health Urgent Care, and Sweetwater Dental Center, offering various medical and dental services.
Does Wendy's at 903 New Highway 68 offer a drive-thru, takeout, delivery, and dine-in options?
Yes, this location offers drive-thru, takeout, delivery (where available), and dine-in services to cater to various customer preferences.