Wendy's

3.3
181 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
903 New Highway 68, Sweetwater, TN
37874, United States

Hours

Reviews

3.3
181 reviews
5 stars
69
4 stars
30
3 stars
18
2 stars
17
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and long wait times, indicating a significant problem with customer service.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, soggy fries, incorrect items, and poorly prepared sandwiches.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean drink stations.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that there are positive experiences at this location.
  • TF
    Travis Farrell
    Dec 24, 2025
    1.0
    I order two of the chicken ranch wraps bad by the description of says they will have ranch on them. I open them up in the drive through there is no ranch so I did not want to wait to get more I just simply asked can I have some ranch. She immediately charges me for the ranch that should have already been on my wraps but I was in a rush and was not going to deal with it but I definitely took the time to make this review
  • MA
    Mike Anticola
    Dec 22, 2025
    5.0
    Clean Hot Food great price well run establishment
  • CB
    Chris Berry
    Dec 14, 2025
    1.0
    I love Wendy's restaurants in general, BUT I WILL NOT BE BACK to the Wendy's here in Sweetwater.. not only did they totally mess my order up but also 2 others before me and 1 I noticed in the drive thru while I was waiting on my food.. then when I asked for a ranch that was supposed to be included in the kids meal they tried to make me pay for it.. we ordered 2 #1 doubles and they gave us 2 regular kids size cheeseburgers.... and if you will check my reviews I normally give very good reviews.. so im not just being a Karen
  • BS
    Brianna Seibert
    Dec 3, 2025
    1.0
    Extremely rude workers. Had an attitude when I asked for a spoon. Forgot my ranch, then said she was going to upcharge me for it when I already ordered it. Not a huge deal but also forgot to tell me there's no lettuce right now lol 😆 their customer service is a JOKE and they probably need some more training.
  • SF
    Sherry Flatford
    Nov 22, 2025
    1.0
    Went there Saturday night got two cheeseburgers and fries for the wife and me ! The hamburgers were drowned in mayo and tasted like a buns full of dirty grease and the French fries every bite was like they were sitting for hours and sucked up grease ! Terrible food

Frequently Asked Questions About Wendy's

Is 903 New Hwy 68 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru service at Wendy's on New Highway 68 in Sweetwater, TN?

The drive-thru at Wendy's located at 903 New Highway 68, Sweetwater, TN is open daily from 6:30 AM to 1:00 AM.