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Wendy's

3.3
(186 reviews)

Business Details

(423) 814-1045

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
903 New Highway 68, Sweetwater, TN
37874, United States

Hours

Reviews

3.3
186 reviews
5 stars
69
4 stars
31
3 stars
19
2 stars
18
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned unsatisfactory food quality, including cold items, missing ingredients, and poorly prepared meals.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty tables and unkempt dining areas.

Management Concerns

Feedback indicated a lack of effective management, with reports of untrained staff and poor customer service handling.
  • EV
    Elja Vann
    5 days ago
    1.0
    Worst burger I've ever had. All you could taste was ketchup. I don't even like ketchup. It was running out of the burger.
  • GL
    Garrett Liechty
    Feb 24, 2026
    1.0
    This place sucks. The service is awful, very often they get orders wrong or just forget things completely. Go literally anywhere else.
  • SL
    sam lemons
    Feb 17, 2026
    2.0
    This is probably the most mismanaged Wendy's I've ever been to. I giving them chances and they keep disappointing me.
  • TF
    Travis Farrell
    Dec 24, 2025
    1.0
    I order two of the chicken ranch wraps bad by the description of says they will have ranch on them. I open them up in the drive through there is no ranch so I did not want to wait to get more I just simply asked can I have some ranch. She immediately charges me for the ranch that should have already been on my wraps but I was in a rush and was not going to deal with it but I definitely took the time to make this review
  • CB
    Chris Berry
    Dec 14, 2025
    1.0
    I love Wendy's restaurants in general, BUT I WILL NOT BE BACK to the Wendy's here in Sweetwater.. not only did they totally mess my order up but also 2 others before me and 1 I noticed in the drive thru while I was waiting on my food.. then when I asked for a ranch that was supposed to be included in the kids meal they tried to make me pay for it.. we ordered 2 #1 doubles and they gave us 2 regular kids size cheeseburgers.... and if you will check my reviews I normally give very good reviews.. so im not just being a Karen

Frequently Asked Questions About Wendy's

Is 903 New Hwy 68 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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