Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sweetwater, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 782 New Highway 68 for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,274 reviews
5 stars
495
4 stars
248
3 stars
212
2 stars
109
1 star
210
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, overcooked, or stale food, with several mentioning that their orders were incorrect or unsatisfactory.
Service Issues
Numerous reviews highlighted long wait times, poor customer service, and mistakes with orders, leading to frustration among patrons.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues, citing a lack of accountability and poor operational oversight.
Mixed Experiences
While some customers enjoyed their food and service, many others had consistently negative experiences, indicating a significant inconsistency in quality.
- JMJ Morgan2 days ago1.0No need to spend time on a review. Read the other bad ones. They are all right. They obviously don’t care. How they manage to keep more than 2 stars I don’t know. Don’t bother messaging back owner. Just keep this place around as a tax write off.
- GRGina RobertsDec 29, 20251.0slow
- MMMarkus McpeekNov 28, 20251.0Went last week and my order sat till it got cold then they brought it out to me. Same thing just happened tonight. Seriously how do you forget about a order then give it cold to someone
- ASAndrew SimpsonNov 9, 20251.0Probably the worst sonic experience iv had in a while...server was nice tho...burger was cold the chicken bites were dry and old ...
- KKKat's KhaosNov 4, 20251.011/05/2025 Went back to get my chicken bites replaced. That is what the manager told me. Tell them your name is in the book and they will be made hot and fresh. Soooo...I thought I would try it last night and after SEVEN minutes waiting for someone to come to the speaker or something (with only one car on the lot), they disregarded anyone so I left. Soooo tonight I come down and once again only one car on the lot and took FIVE MINUTES to answer!! Then to tell me that my name was NOT in any book. What is wrong with this place?!? Do you not have competent people working that actually answer the button or at least do what they say?!? STAY AWAY FROM THIS PLACE!! They take your money and couldn't care less the quality of food they give you!! 11/03/2025 I don't know why I keep giving this place a chance. I received a large order of chicken bites that could break your teeth!!! When I called the manager that I spoke to said "they must have been old". So you know that you're selling old food?!? I would advise anyone reading this to NOT go to this location. This is the THIRD time that I've gotten nasty food. I won't try it again. They don't care what they serve. Old or not.