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McDonald's

3.2
(2561 reviews)

Business Details

223 New Highway 68, Sweetwater, TN
37874, United States
(423) 337-9773
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
223 New Highway 68, Sweetwater, TN
37874, United States

Hours

Reviews

3.2
2,561 reviews
5 stars
735
4 stars
511
3 stars
467
2 stars
263
1 star
585

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with many experiencing waits of over 20-30 minutes.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, including undercooked fries and incorrect orders.

Customer Service

Many customers expressed dissatisfaction with rude or unprofessional staff behavior, highlighting a lack of proper management and training.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Issues

Feedback indicated a need for better management and oversight, with many customers suggesting that the location is poorly run.
  • CB
    Chris Brown
    1 day ago
    2.0
    Ordered a Big Arch, a 20-piece nugget, and a basket of fries. Asked for the Big Arch with no cheese. It came out with cheese, so I sent it back. When it came back out the second time it was obvious they had just scraped the cheese off the burger and put the buns back on instead of remaking it. There was still cheese in the box and stuck to the patties. It looked like someone tried to perform emergency cheese surgery in the back and called it good enough. If someone orders no cheese, the right move is to remake the burger, not just scrape it off and send it back out. Nuggets were cold by the time we got the second hamburger on the third try on try 2 they sent out a big Mac and it had cheese too.
  • JS
    J C (Soldierj613)
    2 days ago
    1.0
    Went to order a milkshake but was told they didn't have I cream.
  • LJ
    Levi Johnson
    3 days ago
    1.0
    this place sucks. they charged me 10 dollars for a 4 dollar burger and it wasn’t even a meal. they threw it together and had horrible customer service.
  • ML
    Marketta Murray Lafoe
    4 days ago
    3.0
    The whole place was dirty. Bathroom and dining area especially. Service was quick. Used kiosk.
  • AV
    Austin Vincent
    4 days ago
    1.0
    I waited 25 mines in the drive through for 2 breakfast sandwiches and there was only 2 other cars. What a absolute dumpster fire this place is.

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours in Sweetwater, TN?

McDonald's delivers from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.

What are the drive-through hours at McDonald's Sweetwater location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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