McDonald's

Reviews

• RS

  Randall Smith

  6 days ago
  1.0
  I went to McDonalds in Sweetwater TN may 1st, 2nd and 3rd of 2025. I had forgotten to make a review for quite some time. I have never had “fast” food and had to wait in the drive-thru that long. I spent over 20 minutes on all occasions, each day hoping for better service but not received. Stephen Long is the supervisor or was at this point but since then maybe they have fixed the issue or let him go. I would hope that Mark Smith, the owner operator would strategize more effectively to meet the criteria the franchise expects.
• MS

  Miralam Shah

  Dec 29, 2025
  1.0
  Very bad experience. The manager had a terrible attitude. I ordered Happy Meals for my kids and clearly asked not to include nuggets because we do not eat meat. I told her to charge me for everything except the meat, but she refused and acted like it was impossible. Instead of helping, she was rude and unprofessional. On top of that, the restaurant had a bad smell, including the bathroom. This place needs better management and customer service.
• SB

  Stephen Bauer

  Dec 7, 2025
  1.0
  Im not one to normally leave reviews but......Holy Crap!?! It was a disaster from start to finish. Started off ordering at the kiosk machine, finished with no receipt or order numbers. As we walked around the corner to wait was looking at a lobby fountain machine a complete disaster, temperamental people tired of waiting. During the 30 min wait on our food observed most of night shift aimlessly huddling, joking worrying about who called who 🤷🏼all while lines stacking up behind us. Finally made it out the door and home......found supposed to be big mac (see photos). Not even sure what to say about that one! Least an final they left out the apple pies. 😡 Last time ever walking into that mess hole again. You all are falling short majorly!!
• CC

  CharityandJay

  Dec 4, 2025
  1.0
  Upon walking in the tables were covered in trash. I placed my order. The kids wanted a Grinch meal but thats okay because I understand that it's a limited featured item. I completely understand that they might run out of it. However, waiting for my food three other people ordered. One gentleman ordered a frappe and two apple pies. He went to the bathroom waited five more minutes and then walked out. He walked out because whoever was in the back was cussing people out in the back. The gentleman walked out saying this is ridiculous. The lady wearing a black jacket on 12/4/2025 then proceeded to ignore the person that was waiting at the drive thru, she walked out into the lobby to her friends and asked them why are they even here I'm in drive thru and I don't want to do it. The same woman let her friends in the lobby take that frappe and apple pies. There was one young man in the back that pushed the same girl and she told him if you don't stop freaking pushing me. I don't appreciate it because I had four kids with me ten and under and they had to hear them cussing which is not appropriate at all. I hope something is done about this and the time I was here was from 7:33 to 8:00 because the kids were eating their food.
• AA

  Arella

  Dec 3, 2025
  1.0
  Food was mediocre. Fry’s were undercooked and were saltier than the ocean. I asked for no cheese and they STILL put cheese. The service there was bad, but was still worse bad for it being completely empty. The customer service on the other hand everybody was rude there. No one had a smile and when I said I wanted the five dollar bag and I asked for a Mcdouble the lady there said “The McDouble is now the six dollar bag.” She then proceeded to give me this nasty look as if I just ruined her whole day. Other employee in the back when I handed her the money said “if you’re broke, just say that”. The atmosphere was nasty. I looked behind the counter under the kitchens and there was a lot of trash, crumbs, and was just dirty in general. This place was overall horrible with just everything will never be returning again. The staff was very rude. Ran by a whole bunch of teenagers who didn’t know what they were doing. They don’t know how to treat customers at all. Even if it was just in a “joking manner”.

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