Taco Bell

3.4
1088 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3497 Tom Austin Hwy. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3497 Tom Austin Hwy., Springfield, TN
37172, United States

Hours

Reviews

3.4
1,088 reviews
5 stars
361
4 stars
224
3 stars
181
2 stars
92
1 star
230

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback highlighted a divide in service quality, with day shift staff receiving praise while night shift staff were often described as rude and inattentive.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items, as well as concerns over freshness.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and drink stations.

Staff Behavior

There were multiple reports of unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.
  • JF
    Jake Farley
    Nov 12, 2025
    5.0
    Good food
  • DS
    Donna Shouse
    Oct 14, 2025
    2.0
    Don’t order the party pack of tacos there is nothing on them too expensive and all shells no meat or anything else!
  • BH
    Bonnie Hardaway
    Sep 28, 2025
    2.0
    I ordered 3 beefy 5 layer burritos and 4 burrito supreme. When I got home, I took the food out and I got 1 beefy 5 layer, 3 burrito supreme and 3 cheesy burrito. I tried to call and couldn't get an answer.
  • EG
    Erick Garcia
    Sep 14, 2025
    1.0
    Thanks for not giving me half the food I ordered
  • ZO
    Zully Oropeza
    Sep 7, 2025
    5.0
    Excelente servicio

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Springfield on weekdays?

The drive-through at Taco Bell is open from 7:00 AM to 2:00 AM Monday through Thursday, and until 3:00 AM on Friday.

Does Taco Bell in Springfield offer online ordering for pickup or delivery?

Yes, you can order ahead online or via the mobile app for pickup or delivery at this Taco Bell location.