Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3497 Tom Austin Hwy. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback highlighted a divide in service quality, with day shift staff receiving praise while night shift staff were often described as rude and inattentive.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items, as well as concerns over freshness.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and drink stations.
Staff Behavior
There were multiple reports of unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.
JF
Jake Farley
Nov 12, 2025
5.0
Good food
DS
Donna Shouse
Oct 14, 2025
2.0
Don’t order the party pack of tacos there is nothing on them too expensive and all shells no meat or anything else!
BH
Bonnie Hardaway
Sep 28, 2025
2.0
I ordered 3 beefy 5 layer burritos and 4 burrito supreme. When I got home, I took the food out and I got 1 beefy 5 layer, 3 burrito supreme and 3 cheesy burrito. I tried to call and couldn't get an answer.