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Taco Bell

3.4
(1093 reviews)

Business Details

(615) 384-6409

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3497 Tom Austin Hwy. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3497 Tom Austin Hwy., Springfield, TN
37172, United States

Hours

Reviews

3.4
1,093 reviews
5 stars
364
4 stars
225
3 stars
180
2 stars
93
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Staff Behavior

Several customers noted unprofessional behavior from staff, particularly during late shifts, impacting overall experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions within the restaurant, including dirty areas and unkempt dining spaces.

Inconsistency

There were numerous complaints about inconsistent food quality and service, with some customers experiencing good service while others faced significant issues.
  • LT
    Lily Thomas
    1 day ago
    2.0
    I came in and ordered at the Kiosk, then waited for my food. It took about 20 minutes and then the food wasn’t even right… i orders 3 soft tacos but got 3 hard tacos. I don’t usually complain cuz it is fast food and honestly I dont really care cuz ill eat it anyway, but considering i waited for a while and didnt complain at all, i feel i have a right to complain if my food also wasnt right haha.
  • KR
    Kimberly Rice
    Feb 9, 2026
    5.0
    Was in line maybe 20 minutes that start to finish Springfield Bell is amazing...
  • CM
    Cody Morgan
    Jan 22, 2026
    1.0
    Don't plan on eating in they won't even look at you so I just walked out and they weren't even busy
  • CW
    Christian Wilson
    Jan 6, 2026
    4.0
    The food is pretty good if you get the right thing sometimes your tacos are a little messy nice people just really cold in there but further than that it's a nice place to eat fast food wise
  • CM
    cash money
    Dec 11, 2025
    1.0
    Worst experience ever with a restaurant! Had to return to take order back, lettuce was frozen and slimy. When I returned a roach crawled across the counter. A man claiming to be manager became angry because I told him about roach and refused to refund my money. I DID NOT want my food remade because of the roaches. Very unsanitary inside store. Very unprofessional!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Springfield on weekdays?

The drive-through at Taco Bell is open from 7:00 AM to 2:00 AM Monday through Thursday, and until 3:00 AM on Friday.

Does Taco Bell in Springfield offer online ordering for pickup or delivery?

Yes, you can order ahead online or via the mobile app for pickup or delivery at this Taco Bell location.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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