Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Springfield Subway® Restaurant at 3535 Tom Austin Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
306 reviews
5 stars
157
4 stars
65
3 stars
24
2 stars
21
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with several instances of poor customer service and lack of attentiveness.
Food Freshness
Many reviews highlighted issues with food freshness, including stale bread, wilted vegetables, and incorrect orders.
Cleanliness
While some customers praised the cleanliness of the store, others noted unsanitary conditions, including flies around food and dirty tables.
Management Issues
Several reviews pointed to poor management practices, including running out of key items and inadequate staff training.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising friendly staff and good sandwich quality.
- RPRaghav Patel6 days ago5.0Very helpful, I am vegetarian and I prefer they change their gloves! And most other restaurants look at me with annoyance, but they were very nice about my request!
- MDmegn deeNov 10, 20255.0Went at 7pm. Two gentlemen offered great customer service. The establishment was clean and the food was fresh. Really appreciate all of that. Keep up the great job!
- MAmelodie adairOct 12, 20251.0Every time I order from Springfield Subway they leave several items off. Sorry atmosphere, old food, not good employees leave items off
- KSKatrina SheltonOct 1, 20251.0Very poor management. Went in there 2 days ago and they were COMPLETELY out of bread at 12:15 pm and if you didn't fetch the flat bread they turned you away. Today the person waited on me and I asked what type of drink to get and she said I need to read it on the receipt and i worse having problems with my phone and she said "ioh and you need to lose your attitude" the manager was right there. HATEFUL! I door dash and they act like on any given day anytime they hate to wait on you.
- KHKristina HAug 24, 20255.0Very modern clean environment with funny costumed veggie pictures on the wall. Bathroom clean and easily accessible. Staff very polite, efficient and patient.
Frequently Asked Questions About Subway
Where is Subway located in Springfield, TN?
Subway is located at 3535 Tom Austin Hwy, Suite F, in Springfield, TN 37172.
What are the operating hours of the Subway at 3535 Tom Austin Hwy?
This Subway location is open Monday through Friday from 6:30 AM to 10:00 PM, Saturday from 7:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does Subway at Springfield offer delivery and pickup options?
Yes, this Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.
Can I order from Subway online or through an app?
Yes, you can place your order quickly and easily either online or through the Subway app.
What meals are served at the Subway on Tom Austin Hwy?
They serve breakfast, lunch, and dinner.
Does this Subway location provide catering services?
Yes, catering services are available to help with your event needs.
Is there a dine-in option at this Subway location?
Yes, they serve dine-in customers in addition to takeout and delivery.
Are there any nearby restaurants I can visit before or after Subway?
Nearby dining options include O'Charley's, Applebee's Grill + Bar, Sonic Drive-In, and Back Roads bar and grill, which offer a variety of American and fast food choices.
What nearby stores or services are close to Subway for convenience?
Convenient nearby places include Cricket Wireless Authorized Retailer for mobile needs, Daily's Express and Shell gas stations, as well as Scot Market and Twice Daily convenience stores.
Are there accommodations near the Subway at 3535 Tom Austin Hwy?
Yes, there are hotels nearby including Hampton Inn Springfield and Hampton by Hilton, perfect for travelers who want to visit the Subway location.