Food Quality
Customers reported inconsistent food quality, with issues such as missing ingredients, overcooked items, and poor preparation.
Service Speed
While many customers praised the friendly service, there were frequent complaints about slow service and order accuracy.
App Functionality
Several reviews mentioned issues with the app, including it being down or not functioning properly, affecting the ordering experience.
Cleanliness
Some customers noted that the order boards and parking area were dirty, impacting their overall experience.
Pricing Concerns
A few customers expressed dissatisfaction with pricing, feeling that the value for money was declining.