McDonald's

3.2
1571 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2113 Memorial Blvd, Springfield, TN
37172, United States

Hours

Reviews

3.2
1,571 reviews
5 stars
474
4 stars
285
3 stars
274
2 stars
157
1 star
381

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Consistency

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and missing items.

Staff Attitude

While some staff were praised for being friendly, many customers experienced dismissive or rude behavior from employees.

Cleanliness

The restaurant's cleanliness was noted positively by some, but others reported unsanitary conditions and a lack of attention to cleanliness.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of training for employees.
  • JH
    Jill Hubbard
    4 days ago
    2.0
    This place either needs more help or they need to train their employees better. So much wait time for breakfast. Everybody was complaining a couple of people were just waiting for coffee. They already had their food. Even the drive-thru customers were coming in because their orders were incomplete. I got my order, was totally somebody else's, returned it and waited some more. Do better McDonald's!
  • CW
    Christian Wilson
    5 days ago
    2.0
    They never can get my order right and the one taking the order are normally very RUDE and disrespectful. I only go here bc my daughter likes there happy meals.
  • BU
    Bruce Unsell
    Nov 16, 2025
    1.0
    This place has changed their hours. Nobody knows what the hours are. Not open 24hours any time. Used to open Libby at 6am. Not open now.
  • OJ
    Oriana Jones
    Nov 14, 2025
    1.0
    Went to get my usual cause I’m pregnant and when I get to 2nd window, she asks to see my receipt. The young lady then proceeds to hand my boyfriend back my receipt & says we don’t have your food , could you pull up to the 3rd window. Okay cool no problem. We pull up wait like five minutes and she gives us the bag. I check my bag , I got everything but my fries. So me and my boyfriend go back through the line and tell the young lady that I didn’t receive my fries. She makes and face as if we were lying. If you’re going to pull someone or a family up , you need to makes sure everything is in the bag and fresh. Pointless pulling me up when I had to go back through the line & ask for my fries. Do better
  • LL
    Lauren Lynott
    Nov 9, 2025
    2.0
    Apparently they don't like when you redeem earned rewards all at once. Ordered a couple chicken sandwiches, small fry and a couple drinks and the girls behind the counter threw a small cup at me and told her coworker no way I got 3 large drinks since I just used my points for food for my son I should be happy I got a small cup it was also free. Hard times and people out here acting like they're better than other people is really a shame. God bless her though I pray she never has to find out what its like to have a truck on E and a family to feed and get places.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2113 Memorial Blvd, Springfield, TN?

McDonald's is open from 5:00 AM to 11:00 PM on Monday, and from 5:00 AM until 4:00 AM on Tuesday through Thursday. On Friday and Saturday, it is open 24 hours, and on Sunday from 4:00 AM to 11:00 PM.

When is the drive-through at this McDonald's location open?

The drive-through is open from 5:00 AM to 11:00 PM on Monday, 5:00 AM to 4:00 AM Tuesday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.