McDonald's

3.2
1580 reviews
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Business Details

2113 Memorial Blvd, Springfield, TN
37172, United States
(615) 384-6177
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2113 Memorial Blvd, Springfield, TN
37172, United States

Hours

Reviews

3.2
1,580 reviews
5 stars
474
4 stars
288
3 stars
274
2 stars
158
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

There were complaints about food being cold, stale, or not prepared as requested, with some customers noting a decline in overall food quality.

Staff Attitude

Several customers mentioned unprofessional behavior from staff, including dismissive attitudes and lack of communication.

Cleanliness

While some noted cleanliness, others reported unsanitary conditions and a lack of attention to the dining area.
  • CG
    C. Gardner
    3 days ago
    1.0
    The wife and I have stopped twice in the past couple of weeks and not get service. No one even bothered to acknowledge us at the counter so after several minutes we took our business across the street. Perhaps you should close the dining room and become a drive through location only.
  • TB
    Terry Bell
    3 days ago
    1.0
    They could definitely be a little more courteous to the people buying the food that helps pay their checks don't think I have ever heard a thank you or anything
  • JM
    John Manser
    Dec 21, 2025
    1.0
    Don't waste your time. Vanilla iced coffee was top half coffee bottom half cream most of the ice melted. Steak bagel was out of the wrapped. Manager gave a refund without a care in the world. When I asked if they don't care about standard complete silence.
  • FF
    Francia
    Dec 19, 2025
    1.0
    they never give the me sauces when I ask for them especially. My mcchicken needs sweet and sour sauce rn, guess what I don’t have it.
  • TL
    The Shadow's Lair
    Dec 1, 2025
    2.0
    It's a McDonald's but what I really am rating here is the fact the service was horrible. We did drive thru. Took forever to get acknowledged, told to pull up and pay at window one. No one at that window for a whole five minutes. Other car at window two already pulled off. We pull to window two. Girl at window two is rude about the fact we hadn't paid then said we should have waited longer. Ma'am you're lucky we didn't drive off period. I do not recommend going there in the evenings through drive thru. It's obvious their cashier's and servers are clueless. Eta: I forgot the worst part. We got all our food but there was no straws or napkins and she practically shoved our stuff at us and slammed the window. Such bad customer service over all.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2113 Memorial Blvd, Springfield, TN?

McDonald's is open from 5:00 AM to 11:00 PM on Monday, and from 5:00 AM until 4:00 AM on Tuesday through Thursday. On Friday and Saturday, it is open 24 hours, and on Sunday from 4:00 AM to 11:00 PM.

When is the drive-through at this McDonald's location open?

The drive-through is open from 5:00 AM to 11:00 PM on Monday, 5:00 AM to 4:00 AM Tuesday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.