Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
2540 Memorial Blvd, Springfield, TN
37172-3923, United States
Hours
Reviews
3.7
479 reviews
5 stars
213
4 stars
94
3 stars
49
2 stars
39
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru and at the counter.
Food Quality
Customers frequently reported issues with food quality, including melted ice cream, incorrect orders, and cold food.
Staffing Issues
Many reviews mentioned long wait times and poor service due to being understaffed, leading to frustration among customers.
Cleanliness
Several customers noted that the dining area and bathrooms were not clean, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers praised the food and friendly service from specific staff members.
- AGAshden Garrison6 days ago2.0Asked for no cheese and a plain burger and still had cheese on it so I took it back and said I asked for no cheese when the other person brought it back she said make sure you let us know you don't want cheese next time I said I did and she said ok and walked away atleast own yalls mistake
- JEJacob EugsterNov 13, 20251.020 minute wait for a burger is ridiculous. Ruined my lunch break. Since it won't let me respond to the owners review I will respond by editing my original post below. I will wait a month or so to see if they get their business in order and try again. I remain highly skeptical that they can cook a burger in less than 15 minutes, but will change review once I know.
- IDIlya DOct 27, 20255.0Nice staff, fresh food, clean store. Great location
- KBK BSep 6, 20255.0Dairy Queen never disappoints! The drive-thru is quick, the staff are always friendly, and the food is fresh. From classic burgers and fries to Blizzards and cones, everything hits the spot. It’s the perfect stop for comfort food and a sweet treat any day of the week.
- MCMr CrouchAug 8, 20254.0Was there 3 days ago while visiting. Stayed in hotel next door. Walked over to get a blizzard. Enjoyed the superman blizzard
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Springfield, TN?
Dairy Queen Grill & Chill in Springfield, TN is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, Dairy Queen Grill & Chill is closed on November 25 and November 27, 2025, for holidays.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, they have both drive-thru service and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and people with disabilities?
Yes, the restaurant is family-friendly with booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their ordering website.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, you can download their app for exclusive deals and participate in mobile ordering and rewards programs.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Verizon Wireless for mobile phone needs, Payne Chevrolet for automotive services, and Star Wine and Spirits if you're interested in shopping for beverages.
Are there any health and medical facilities close to Dairy Queen Grill & Chill?
Yes, Ascension Saint Thomas Urgent Care and Urgent Team urgent care clinics are located nearby for any health-related needs.
Is there a hotel near Dairy Queen Grill & Chill for travelers?
Yes, the Holiday Inn Express & Suites Nashville North - Springfield is close by, offering accommodation options for visitors.