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Dairy Queen Grill & Chill

3.6
(483 reviews)

Business Details

2540 Memorial Blvd, Springfield, TN
37172-3923, United States
(615) 384-7444
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2540 Memorial Blvd, Springfield, TN
37172-3923, United States

Hours

Reviews

3.6
483 reviews
5 stars
213
4 stars
96
3 stars
49
2 stars
39
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and at the counter.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Customers frequently complained about melted ice cream and cold food, indicating a decline in product quality.

Wait Times

Long wait times were a common complaint, with customers reporting waits of 20 minutes or more for their orders.

Pricing Concerns

Several customers felt that the prices were too high for the quality of food and service received.
  • JB
    Jamie Buchanan
    Jan 14, 2026
    1.0
    Melted blizzards? With so many others voicing the same concerns of melted ice cream over the last several months, you’d think the issue would be addressed and resolved. Especially considering the price! But nope.. Tonight, we’re the only car in drive thru and ordered 2 blizzards. The girl just hands them to us. I guess it’s a good thing this location doesn’t honor the “flip rule” because they’d have to give a lot of free ones away. Kinda wild to charge $16 for melted ice cream.
  • TE
    Tony Ethridge
    Dec 18, 2025
    4.0
    Ice cream was great but the price was way to high. Almost 15.00 for 2 parfaits.
  • JJ
    JoshHite11
    Dec 13, 2025
    1.0
    I just had to wait 30 minutes for 2 cheeseburgers and onion rings, not sure what’s going but that’s crazy.
  • AR
    Allen Ralph
    Dec 2, 2025
    5.0
    Friendly staff
  • CW
    Christian Wilson
    Nov 26, 2025
    4.0
    My daughter loves there chicken strips they do have good food nice employees and really clean environment

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Springfield, TN?

Dairy Queen Grill & Chill in Springfield, TN is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.

Is Dairy Queen Grill & Chill closed on any holidays?

Yes, Dairy Queen Grill & Chill is closed on November 25 and November 27, 2025, for holidays.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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