Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
2540 Memorial Blvd, Springfield, TN
37172-3923, United States
Hours
Reviews
3.7
483 reviews
5 stars
214
4 stars
96
3 stars
49
2 stars
39
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly in drive-thru interactions.
Wait Times
Many reviews highlighted excessively long wait times for food, with some customers waiting over 20 minutes.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Several customers noted that food was often served cold or of poor quality, including melted ice cream and improperly prepared items.
Cleanliness
Some reviews mentioned unsanitary conditions, including dirty tables and a lack of napkins.
- TETony EthridgeDec 18, 20254.0Ice cream was great but the price was way to high. Almost 15.00 for 2 parfaits.
- JJJoshHite11Dec 13, 20251.0I just had to wait 30 minutes for 2 cheeseburgers and onion rings, not sure what’s going but that’s crazy.
- ARAllen RalphDec 2, 20255.0Friendly staff
- CWChristian WilsonNov 26, 20254.0My daughter loves there chicken strips they do have good food nice employees and really clean environment
- AGAshden GarrisonNov 18, 20252.0Asked for no cheese and a plain burger and still had cheese on it so I took it back and said I asked for no cheese when the other person brought it back she said make sure you let us know you don't want cheese next time I said I did and she said ok and walked away atleast own yalls mistake
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Springfield, TN?
Dairy Queen Grill & Chill in Springfield, TN is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, Dairy Queen Grill & Chill is closed on November 25 and November 27, 2025, for holidays.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, they have both drive-thru service and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and people with disabilities?
Yes, the restaurant is family-friendly with booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their ordering website.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, you can download their app for exclusive deals and participate in mobile ordering and rewards programs.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Verizon Wireless for mobile phone needs, Payne Chevrolet for automotive services, and Star Wine and Spirits if you're interested in shopping for beverages.
Are there any health and medical facilities close to Dairy Queen Grill & Chill?
Yes, Ascension Saint Thomas Urgent Care and Urgent Team urgent care clinics are located nearby for any health-related needs.
Is there a hotel near Dairy Queen Grill & Chill for travelers?
Yes, the Holiday Inn Express & Suites Nashville North - Springfield is close by, offering accommodation options for visitors.