Chipotle Mexican Grill

3.4
29 reviews

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
410 Shops Avenue, Springfield, TN
37172, United States

Hours

Reviews

3.4
29 reviews
5 stars
13
4 stars
5
3 stars
1
2 stars
1
1 star
9
  • AC
    Aaron Cook
    Dec 21, 2025
    1.0
    Brand new chipotle and they are understaffed. Food is not right, employees are spread too thin. This is a joke, seems like the owner of this store doesn’t care about their appearance.
  • SB
    Straight Bowser
    Dec 1, 2025
    1.0
    Meat was dry. I didn't like it. and the staff was rude. the music was ominous and stressful. I didn't like that either :((
  • GC
    Grace Christian
    Nov 25, 2025
    5.0
    we just went in and they were fast and great! they loaded us up with all the goods and were very nice. staff did great. so happy springfield got a chipotle! will definitely be coming back! no complaints whatsoever
  • WR
    William Reeves
    Nov 25, 2025
    1.0
    Went in about 1:00 pm and stood there for a couple minutes and looked at the choices of food! Food looked all dry and empty and no one ever said can we help you, so we just left and went to panda! It was Sunday 11/23/2025@ around 1-1:30 pm
  • EL
    Emily Lanham
    Nov 13, 2025
    1.0
    I placed an order through the Chipotle app., a burrito bowl and a burrito… 2 items to get delivered and God knows it isn’t cheap… and then they leave the burrito out of bag. The only customer service available is via AI “Pepper” and I was essentially brushed off and issued a pre-emptive refund instead of fulfilling my request to have the missing item delivered. This isn’t just a store screwup, this is corporate failure.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Springfield serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using wholesome ingredients without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Springfield, TN?

It is located at 410 Shops Avenue, Springfield, TN 37172, USA.