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Bojangles

4.0
(401 reviews)

Business Details

2804 Memorial Blvd., Springfield, TN
37172, United States
(615) 380-1380

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2804 Memorial Blvd., Springfield, TN
37172, United States

Hours

Reviews

4.0
401 reviews
5 stars
206
4 stars
98
3 stars
34
2 stars
22
1 star
41

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.

Food Quality

While many enjoyed the food, there were complaints about items being overcooked, cold, or not fresh.

AI Ordering Issues

The introduction of AI for taking orders has led to longer wait times and order mistakes, causing dissatisfaction among customers.

Cleanliness and Environment

Some reviews noted cleanliness in the restaurant, but there were also mentions of unpleasant odors and unsanitary conditions.
  • PP
    peeps_
    Feb 4, 2026
    1.0
    literally every time we come here they either forget to give us something or make us wait half an hour on the side, it is ridiculous. just tonight they forgot half of my family's sides and my receipt so we cant even do anything about it
  • BB
    Bo Bradley
    Dec 18, 2025
    1.0
    Been there twice and both times they have screwed up my order. No biscuits in my 2 piece dinner. Yer done
  • MW
    Mis Williams
    Dec 7, 2025
    5.0
    When I want to treat myself, I stop in and get the steak biscuits from Bojangles. I treat myself often. The best part of my visit is the customer service. Especially 2 ladies in particular. They are not only nice, but funny.
  • AB
    Anita Burnside
    Dec 5, 2025
    5.0
    Hot delicious and fresh chicken as well as great service!
  • JR
    james reed
    Nov 15, 2025
    4.0
    Ok

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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