Arby's

3.9
844 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1303 Memorial Blvd, Springfield, TN
37172, United States

Hours

Reviews

3.9
844 reviews
5 stars
383
4 stars
218
3 stars
108
2 stars
55
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and delicious while others were stale or poorly prepared.

Service Issues

There were numerous complaints about rude or inattentive staff, slow service, and incorrect orders.

Cleanliness

The restaurant was generally noted as clean, with some customers appreciating the dining area and restrooms.

Positive Experiences

Despite the issues, many customers praised friendly staff and enjoyable meals, indicating that experiences can vary significantly.
  • AB
    Alec Brown
    Jan 4, 2026
    1.0
    Terrible in every way, Arby’s is normally much better then this
  • CT
    Cooper Thomson
    Dec 20, 2025
    3.0
    The food was ok
  • JL
    Jason H. Lilly
    Nov 3, 2025
    5.0
    Great food ,great service..Always a pleasure to eat there.
  • BS
    Bethany Sims
    Sep 22, 2025
    5.0
    The whole order was piping hot and fresh. The sodas were great and Not watered down. The cashier at the window was very pleasant and courteous.
  • JG
    Joe Greer
    Sep 6, 2025
    5.0
    5-Stars. I ordered a double roast beef. This is the first time I've ever got a RB that didn't look like it was assembled by a 3-year old. My sandwich looked like the pictures and was perfect. Normally fast food workers don't care. Katina made my sandwich and actually took the time and effort to do it right. Overall this location is clean, friendly, and the food is spot on.