Brand Certified
Wendy's
3.6(839 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
4924 Columbia Pike, Spring Hill, TN
37174, United States
Certified by Wendy's • Mar 01, 2026
(615) 614-1045
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tn/spring-hill/4924-columbia-pike
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
839 reviews
5 stars
332
4 stars
179
3 stars
129
2 stars
65
1 star
134
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback highlighted a mix of friendly and rude service, with many customers experiencing unprofessional behavior from staff.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, while others praised fresh and well-cooked items.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms, indicating a need for better hygiene practices.
Wait Times
Long wait times were frequently mentioned, particularly in the drive-thru, leading to frustration among customers.
- EBErica BowmanFeb 14, 20262.0Shaking my head, what i mistakenly thought was going to be an easy, delightful and delicious meal full of real beef paties and crispy fries turned out to be an absolute nightmare. My son who has specific food requirements was appalled to see that they left out the second bag of french fries. I had paid for it, so therefore expected it. Sadly, when we got home, my son was extremely disappointed in the lack of fry in the bag. Horrible experience. If i could give zero stars i would.
- IAIsaac AvalosFeb 14, 20261.0Such a horrible experience I will be going back to claim a free meal from them I ordered 3 jr cheese burgers and a Dave’s double the jr cheese burgers came with no buns what so ever on top of that they refused to take our order at 11:40 20 minutes before they close and said we have to place a mobile order or we can’t get any food I feel like out of spite they messed up our order that’s super unprofessional this team definitely deserves to get fired the night shift is a mess
- A1AD 1981Feb 10, 20263.0This place notoriously doesn't get your order right in the drive thru. Anybody going here, beware. Double check your food before driving off.
- BBbrittenyFeb 9, 20265.0so I just ordered from them like literally just now like one minute before I wrote this comment, but I just had to come in here and say that there is a lady at the drive-through window checkout and she was blonde with a lot of piercings and I just want to say she was so friendly so nice like she made sure my order was accurate which it was and she was just so friendly so I had to come on here. Write a comment that hopefully you’ll get her whenever you go through the drive-through!
- CMCarter MohundroJan 15, 20262.0Ordered through DoorDash, but the quality of food has nothing to do with DoorDash, received my order and my baconator fries didn’t have the cheese sauce on them which is the only reason I order them, small inconvenience, but this is the 3rd time it’s happened, no matter how I try to give the benefit of the doubt 3 times of this happening is frustrating.
Frequently Asked Questions About Wendy's
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast as well as lunch and dinner.
Is delivery available from this Wendy's?
Yes, delivery is available where offered. You can check availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact this Wendy's for questions or feedback?
You can call the location directly at (615) 614-1045 or reach customer care via the live chat on wendys.com/contact-us or by phone at 888-624-8140.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located?
The Wendy's is located at 4924 Columbia Pike, Spring Hill, TN 37174, USA.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby restaurants include Bayleaf Indian Restaurant, Denims Barbecue and Catering, Chick-fil-A Spring Hill TN, McDonald's, Jersey Mike's Subs, Chicken Salad Chick, and Hardee’s, offering a variety of dining options in the area.
Are there convenient banks near this Wendy's location?
Yes, Capital Bank and Liberty Federal Credit Union are nearby, which can be convenient if you need banking services during your visit.
What other services are located near Wendy's that customers might find useful?
Nearby services include Lilac Little Learning Academy (preschool), S.T.A.R Physical Therapy, Spring Hill Modern Dentistry, Reflections Eyecare, and StopBy Nail Lounge for beauty services.
Can I order Wendy's food through a mobile app?
Yes, you can order through the Wendy's app available on the App Store or via the quick link provided in their profile.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Official website