Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional service, particularly during night shifts, with complaints about staff attitudes and order accuracy.
Food Quality
Many reviews highlighted inconsistent food quality, with reports of cold, stale, or incorrect orders, as well as concerns about hygiene and freshness.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and restrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during certain visits, indicating potential improvements under new management.
FF
Frank
Jan 5, 2026
5.0
Great food! Fast and friendly service!
DM
Debbie McGarr
Dec 28, 2025
2.0
First of all, the price we paid Was Not the price on the board! Now the burgers were good, but the fries were small, cold, and practically inedible! I guess you should ask for fresh fries. I normally love Wendy's but not this one.
RP
Ron Perry
Nov 12, 2025
1.0
Been coming here for the last couple years and the service has slowly been going down today. I ordered my food and she rang up the wrong food when I corrected her. She gave me an attitude when I corrected her again because she still had the wrong food she got mad and threw a fit when I got to the window to get my food. I told her I ordered my drink with no ice. She got mad and said why didn’t explicit hear you say that! This has been going on for the last year and a half.
MV
Mari Veeh
Nov 9, 2025
1.0
English muffin moldy, potato wedges hard, not greeted by staff despite staff in the lobby decorating which makes an awkward atmosphere. Disappointing as it's the only Wendy's in town.
SR
Simon Rogers
Oct 8, 2025
1.0
Spent 70 dollars on cold un- eatable garbage.when we called and complained , no apologies and no clue from the person on the phone.wont be going back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast as well as lunch and dinner.
Is delivery available from this Wendy's?
Yes, delivery is available where offered. You can check availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact this Wendy's for questions or feedback?
You can call the location directly at (615) 614-1045 or reach customer care via the live chat on wendys.com/contact-us or by phone at 888-624-8140.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located?
The Wendy's is located at 4924 Columbia Pike, Spring Hill, TN 37174, USA.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby restaurants include Bayleaf Indian Restaurant, Denims Barbecue and Catering, Chick-fil-A Spring Hill TN, McDonald's, Jersey Mike's Subs, Chicken Salad Chick, and Hardee’s, offering a variety of dining options in the area.
Are there convenient banks near this Wendy's location?
Yes, Capital Bank and Liberty Federal Credit Union are nearby, which can be convenient if you need banking services during your visit.
What other services are located near Wendy's that customers might find useful?
Nearby services include Lilac Little Learning Academy (preschool), S.T.A.R Physical Therapy, Spring Hill Modern Dentistry, Reflections Eyecare, and StopBy Nail Lounge for beauty services.
Can I order Wendy's food through a mobile app?
Yes, you can order through the Wendy's app available on the App Store or via the quick link provided in their profile.