Wendy's

3.6
832 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4924 Columbia Pike, Spring Hill, TN
37174, United States

Hours

Reviews

3.6
832 reviews
5 stars
332
4 stars
178
3 stars
127
2 stars
63
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, particularly during night shifts, with complaints about staff attitudes and order accuracy.

Food Quality

Many reviews highlighted inconsistent food quality, with reports of cold, stale, or incorrect orders, as well as concerns about hygiene and freshness.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and restrooms, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service during certain visits, indicating potential improvements under new management.
  • FF
    Frank
    Jan 5, 2026
    5.0
    Great food! Fast and friendly service!
  • DM
    Debbie McGarr
    Dec 28, 2025
    2.0
    First of all, the price we paid Was Not the price on the board! Now the burgers were good, but the fries were small, cold, and practically inedible! I guess you should ask for fresh fries. I normally love Wendy's but not this one.
  • RP
    Ron Perry
    Nov 12, 2025
    1.0
    Been coming here for the last couple years and the service has slowly been going down today. I ordered my food and she rang up the wrong food when I corrected her. She gave me an attitude when I corrected her again because she still had the wrong food she got mad and threw a fit when I got to the window to get my food. I told her I ordered my drink with no ice. She got mad and said why didn’t explicit hear you say that! This has been going on for the last year and a half.
  • MV
    Mari Veeh
    Nov 9, 2025
    1.0
    English muffin moldy, potato wedges hard, not greeted by staff despite staff in the lobby decorating which makes an awkward atmosphere. Disappointing as it's the only Wendy's in town.
  • SR
    Simon Rogers
    Oct 8, 2025
    1.0
    Spent 70 dollars on cold un- eatable garbage.when we called and complained , no apologies and no clue from the person on the phone.wont be going back

Frequently Asked Questions About Wendy's

Is Spring Hill Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at this Wendy's location?

The drive-through is open daily from 6:00 AM to 1:00 AM.