Pizza Hut

2.7
272 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5000 Spedale Ct in Spring Hill, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
5000 Spedale Ct, Spring Hill, TN
37174, United States

Hours

Reviews

2.7
272 reviews
5 stars
85
4 stars
26
3 stars
14
2 stars
20
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong toppings.

Food Quality

Several reviews mentioned that the pizza quality was inconsistent, with complaints about cold, undercooked, or poorly prepared food.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders arriving late or not at all.

Staff Behavior

Multiple reviews noted unprofessional behavior from staff, including rudeness and lack of engagement.
  • BF
    Brianna Farley
    Nov 13, 2025
    5.0
    This place is phenomenal and so is the food!! I was greeted and served with care! I appreciate this establishment! Looking forward to returning !
  • DA
    Delilah’s Adventures
    Nov 12, 2025
    5.0
    We placed an order for several pizzas and we are happy with our order that was done sooner than expected. We have 5 hungry children that were excited to have fast service. The pizza was great and the staff was excellent. Fun, fast, professional. 10/10 recommend this location and we are definitely going to be returning customers.
  • TS
    Tiffany Savage
    Nov 12, 2025
    5.0
    Great service! This location was quick, polite and the pizza was great. Their new manager is amazing. She was very professional and made sure my order was perfect. Would definitely recommend this location. I will also be a returning customer
  • GL
    Giles Lovejoy
    Nov 8, 2025
    1.0
    Ordered large two topping pizza to feed grandsons and myself. Delivery promised between 6.20-6.30. The order froze midway first time so had to resubmit it. App froze at preparing so no idea if it was getting close to delivery. Then at 6.33 I get notice it was delivered at 6.31 but no pizza at our home. I wait ten minutes and call PH. Young man is apologetic, says Grub Hub has it out for delivery. I felt like it was the all too common situation where the store was likely understaffed and running behind. He did say the app was often inaccurate re prep and delivery times. He said to call back if it didn’t arrive shortly. The photo shows pizza and in box when opened with time received…burned cheese on kids’ half, nearly cold, and late by 20-25 minutes. I really prefer PH for delivery pizza but this poor service etc seems to have become norm for this store, at least in last 3-4 times I’ve ordered from them over last year+. I cannot recommend this PH unless they show steady and significant improvement in quality and timely delivery .
  • JB
    Jon Bullick
    Oct 22, 2025
    1.0
    I went to this location in July and there were 2 car's in the drive thru but the people were inside because no one would come to the window. So I went inside and there was a female eating Cracker Barrel at the register ( and everywhere on the counter there was space) and she told it would be a minute and I said no problem I see my pizzas and they are paid for so I'll just grab them. Suddenly she had had time and handed them to me. Tried again last month and ordered a pizza because I had rewards. Ordered the pizza, got the confirmation and when I arrived was told they don't make rewards pizzas when they have other orders. It would be nice if corporate would step in at some point unless they are comfortable with 2.5 stars. This establishment makes frozen pizza look gourmet.

Frequently Asked Questions About Pizza Hut

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