McDonald's

3.6
970 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3833 Old Port Royal Rd N, Spring Hill, TN
37174, United States

Hours

Reviews

3.6
970 reviews
5 stars
362
4 stars
237
3 stars
165
2 stars
72
1 star
134

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food being swapped with other customers.

Service Speed

Customers frequently mentioned long wait times in the drive-thru and for food orders, with some waiting over 20 minutes.

Food Quality

There were mixed reviews on food quality, with complaints about cold or poorly prepared items, but some customers praised fresh and hot food.

Staff Attitude

Feedback on staff behavior was inconsistent, with some praising friendly service while others reported rudeness and inattentiveness.

Cleanliness

Several reviews noted cleanliness issues, particularly with restrooms and dining areas.
  • RS
    Robbie Sullivan
    Nov 9, 2025
    1.0
    Not sure what happened to the Big Mac, but the one I got here was fit for my dog to eat!!!!!
  • CC
    Chris Coble
    Nov 3, 2025
    5.0
    McDonald's is McDonald's..good place for a quick meal..not too busy..
  • CR
    Christopher Ramirez
    Oct 29, 2025
    1.0
    Gave a simple order. Double-quarter pounder with cheese, a double cheeseburger, and a large fry. Was asked to pay for the wrong food at the window. After correcting them, they proceeded to try and give me the wrong food. Corrected again, so they told me to wait at parking spot #1. Waited for 40 min. They bring out the wrong order. Corrected again. After another 5 min, they bring me the wrong order again... ya never going back. Atrocious management.
  • RL
    Richard and Lindsay
    Oct 22, 2025
    5.0
    I visit this McDonald’s once or twice a month, because it’s located near my doctor’s office, and today was my best experience of all. Valarie took my order and she absolutely made my day! She was funny, friendly, and made sure our order was accurate. Valarie is an asset to the McDonald’s cooperation and I hope this franchise treats her well so they don’t lose her. She’s a gem ☺️
  • CH
    Cindy Hartley
    Oct 17, 2025
    2.0
    Every time I go to the drive-thru at this McDonald's I'm asked to pull around and wait. I know you think I'm exaggerating, but I am not. EVery single time. I usually wait approximately 5 minutes.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 3833 Old Port Royal Rd N, Spring Hill?

McDonald's in Spring Hill is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM for your convenience.