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McDonald's

3.6
(987 reviews)

Business Details

(931) 486-3070
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3833 Old Port Royal Rd N, Spring Hill, TN
37174, United States

Hours

Reviews

3.6
987 reviews
5 stars
373
4 stars
239
3 stars
165
2 stars
72
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with some praising friendly and attentive staff while others report rude behavior and poor communication.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times, particularly in the drive-thru.

Cleanliness

The cleanliness of the restaurant is generally praised, but there are complaints about dirty restrooms and unsanitary conditions.

Food Quality

Food quality varies, with some customers receiving fresh and hot meals while others report cold or poorly prepared food.
  • BM
    Billy from Mississippi
    3 days ago
    5.0
    Best McDonalds I've been to.
  • RK
    Ralph Kaiser
    6 days ago
    4.0
    Ok, up front, I'm a Boomer. So I happen to like good service not just quick service. The kiosk and app I can use but I do miss the days of "How may I serve you?". The food is calories and the store is clean; in 2026 that's the best you can hope for.
  • TA
    Tyler Amaral
    Feb 20, 2026
    1.0
    If the owners roll back the cameras where the food is made to about 7:20 pm on 2-20-2026 you will see one of your cooks drop a cheese burger on the ground pick it back up put a new wrapper on it and look around to make sure no one caught her, this burger also went into a kids happy meal. Tony’s stores are clean but employees are not sometimes
  • JC
    John Cuccia
    Feb 19, 2026
    5.0
    Never had such a pleasant experience than I've had today at this particular McDonald's. Great atmosphere Extremely Clean throughout the Entire Restaurant !!! And the service was beyond Excellent. Once ordering and picking out my table, an employee brought my food to my table, filled my drink for me, supplied me with all my condiments l, and asked if I needed anything else. Then about 5 minutes apat, 2-3 times, she'd stop by checking that everything was good and to my satisfaction !!!! Then, getting up to leaving and grabbing my belongings, an employee came to my table, asked if I needed anything from the tray. After replying No, she took my tray and emptied everything in the trash for me, while I was refilling my drink to go !!!! Their friendliness, courtesy, pampering and very professional experience makes me want to choose that very McDonald's, for every meal while on the go. Nothing compares to their services and professionalism.
  • AV
    Amethyst Vespertine
    Feb 17, 2026
    5.0
    I ordered via the drive through. The order was accurate and the service was quick.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 3833 Old Port Royal Rd N, Spring Hill?

McDonald's in Spring Hill is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM for your convenience.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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