Dunkin'

3.5
443 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Spring Hill, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2098 Wall St, Spring Hill, TN
37174, United States

Hours

Reviews

3.5
443 reviews
5 stars
199
4 stars
66
3 stars
36
2 stars
31
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being unresponsive or rude.

Product Availability

Many reviews mentioned that the store often runs out of popular items, including donuts and drinks, leading to customer frustration.

Staff Friendliness

While some customers praised the friendliness and helpfulness of certain staff members, others noted inconsistency in service quality.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restroom.

Order Accuracy

Numerous customers experienced problems with incorrect orders, including wrong items and underfilled drinks.
  • JF
    Joseph Fry
    3 days ago
    5.0
    Rose provided an excellent experience for me. I will be back to this location.
  • JB
    J B
    Nov 6, 2025
    1.0
    Ordered on the app this week, show up they have nothing in stock and can’t give a refund. Try to get a refund through the app, by calling Dunkin and sending email, no response. Bye-bye Dunkin. Support local, go to Fainting Goat just down the street please!!
  • AM
    Adam Mushel
    Nov 6, 2025
    1.0
    Both Springhill locations are the worst Dunkin’ Donuts that I’ve ever been in the United States. I travel all over.. My drinks are wrong. My order is wrong.. If I order with a mobile order, it’s never done and have to wait, And then they usually don’t have it in stock so then I either lose my money cause I can’t cancel it and give you my money back or get something that I don’t want. I realize how much money I give Dunkin’ Donuts and they keep screwing me over. Deleted the app, avoiding all Dunkin’ Donuts. Going to McDonald’s get my dollar iced coffee - to get fast and correct order! Shouldn’t have to wait 30 minutes to get a coffee
  • AS
    Alan Stuart
    Nov 5, 2025
    1.0
    I spent 15 minutes at the speaker waiting to place me order, With no response . I then went Inside the store placed my order for 2 coffees 1 cream and sugar,the 2nd one black with sugar. After 30 minutes I finally received my coffee. As I got back to the motel room, I noticed both coffees had cream. This experience makes me never want to get Dunkin ever again. Bad service
  • JF
    Joanne Friedel
    Nov 2, 2025
    1.0
    Went on Friday morning early and was told unless I order Thur the app it would be a 15 minute wait, due to the fact she was the only one working. Scheduling is not the customers responsibility, excuses are not needed. If your open then open all the way up. Drove to different option was taken care of in a quick efficient manner.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Spring Hill, TN?

Dunkin' in Spring Hill is open from 4:30 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.