Dunkin'

3.0
379 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Spring Hill, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4885 Port Royal Rd, Spring Hill, TN
37174, United States

Hours

Reviews

3.0
379 reviews
5 stars
137
4 stars
42
3 stars
27
2 stars
43
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times in both drive-thru and inside, often exceeding 20 minutes.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Inventory Issues

Many reviews noted frequent shortages of menu items, including donuts and coffee, leading to customer dissatisfaction.

Order Accuracy

A significant number of customers reported incorrect orders and issues with food quality, contributing to a negative experience.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and behind the counter.
  • EE
    Eldritch Entity
    Jan 4, 2026
    1.0
    Do not come here if you want donuts or coffee. They don’t have it
  • AS
    Alexandra Stewart
    Nov 30, 2025
    1.0
    This is the slowest Dunkin I’ve ever encountered (and I’ve been to many). There is no reason they should take this long. There is nobody in front of drive thru ordering station yet they make us wait 20 minutes to even order. They are lazy, rude, and incredibly slow.
  • MO
    Mary O'Neal
    Nov 20, 2025
    4.0
    Cars are always lined up and the line moves slowly. If they had more workers I might stop more often
  • MA
    Myliyah Allen
    Nov 20, 2025
    1.0
    I asked for Carmel in my ice coffee and got told I added some in there but it tasted like it was none at all. Tried to get upset with the customer. And their Machine for the frozen coffee always down when come to order a frozen coffee.
  • RH
    Rachel Holesko
    Nov 16, 2025
    2.0
    Every time I try to go to Dunkin, the line is backed up all the way to the road. I stop by 3–4 times a week—before work or on weekends—and there’s almost always a long wait. Sometimes I’ll sit in the drive-thru, but it usually takes 10–15 minutes, and most days I simply can’t wait that long without being late to work, appointments, or other commitments. What’s frustrating is that this location never used to have such serious time-management issues. Lately, though, it’s become such a problem that I’ve had to stop going in the mornings because I can’t risk being late. I don’t think customers should have to leave home 20 minutes earlier just to get a coffee. The drive-thru being backed up to the road has become a consistent issue, and I hope it can be addressed.

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Spring Hill, TN?

Dunkin' is open Monday through Saturday from 4:30 AM to 9:00 PM and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services to customers.