Dunkin'

Reviews

• AC

  Ashleigh and Zac Chapman

  3 days ago
  1.0
  I have been going to this Dunkin since it opened, and they used to be fine. But recently they’ve gone DOWN hill. I decided to place a mobile order this morning to pick up. Got in drive thru (which was almost out to main road once I turned in) and waited for 10 minutes with no cars moving, but watched 8 different people park, get out of their car, go in and get there food and be leaving all in the mean time. It’s almost as if they were completely ignoring the drive thru. Finally the line started moving and at this point I was about 3 cars behind the original person (was like 6-7 but others left/went inside) after a while I finally got to the window. Multiple times they came up to me asking “what’s the name on the order again” I see a guy worker go over to the food and at first he starts making things I didn’t order, no one was inside at the moment, then he began to make my food as a girl made my drink.. she gets done and sets my drink on the counter beside the window. Guy gets done with the food, hands it to me and walks away. I wait there for a couple more minutes thinking “hopefully they will see I’m still here and realize they forgot something “ but nope . I finally had to honk my horn the guy comes over confused so I say “Can I have my coffee please” he just turns to his side picks up a cup and goes “here have a nice day” he did not look at any labeling or anything. Just picked up the first cup he saw. Luckily it was my drink, but still something that shouldn’t be treated like that. I would’ve went inside once I realized they did not care about anyone in Drive Thru, but I had my 4 small children with me, so getting them all out/leaving them in a car alone was not something I wanted to do .
• PM

  Professor STIMple, M.D.

  Feb 25, 2026
  1.0
  Food was over cooked and rock hard. Waste of money.
• JB

  Justice Bogle

  Feb 18, 2026
  5.0
  Exceptional service
• RK

  Rob Kappus

  Feb 6, 2026
  1.0
  This has to be the absolute worst DD I’ve ever been to. I’ve been in the drive thru with 4 cars in front of for the past 15 minutes and the line has not moved a single car. People are walking up to the doors and they are all locked (it’s 7:20 am). How this place stays in business is beyond my comprehension. It’s like this every time I come here and I don’t come here very often. Obviously, mgmt doesn’t read the reviews…. Or they don’t care.
• CS

  Christopher Sheets

  Jan 18, 2026
  1.0
  I hate to be a Karen but after 4 or 5 tries I have to leave a review. This Dunkin is down the road from my house. Occasionally I stop by to grab donut holes and coffee for my family. Every time I have went it takes minimum 15 minutes even with no lining the drive through or in side. Today I sat at the order speaker for 5 minutes before they took my order. No car in front of me and it looked like only one car in the parking lot. Every time I order I get 25 donut holes and every time I have been shorted. Today I got 19 donut holes but paid for 25. Every time my coffee is cold. Today it was luke warm at best. The guy working the drive thru was polite but looked homeless. This person is the face of your store, he should look presentable. If you are trying to help a homeless person in need of a job, assist him in looking presentable. Take a bit of pride in your business. I’m done with this shop. Again I hate to write a poor review but how else can I help the store do better or help other people not get shorted or get poor quality food. I’ll vote with my money and spend it somewhere else. Good luck and I hope the owner sees this and makes some positive changes.