Chipotle Mexican Grill

3.2
346 reviews
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About

Mexican Restaurant
Chipotle Spring Hill 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2098 Wall St, Spring Hill, TN
37174, United States

Hours

Reviews

3.2
346 reviews
5 stars
133
4 stars
53
3 stars
26
2 stars
27
1 star
107

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and bathrooms.

Portion Sizes

Customers frequently complained about inconsistent and inadequate portion sizes, often feeling ripped off.

Food Quality

There were mixed reviews on food quality, with some praising it while others reported issues like cold food and poor preparation.

Customer Service

Service quality varied, with some customers noting friendly staff while others reported rudeness and poor management.

Overall Experience

The overall experience was inconsistent, with some customers having positive visits while others vowed not to return due to repeated issues.
  • JC
    Jason C
    4 days ago
    1.0
    Really poorly kept location. They don’t even put normal portions for kids meals. It wasn’t even like a manager was looking over their shoulders to make sure they skimped to save money. They were just too lazy to care about filling the proper amounts. The young guy even dropped the tongs completely into the barbacoa and kept scooping for the next person, covered in barbacoa. Workers appear to be put out by your presence. I generally will be avoiding this place in the future. Poorly managed. Location must be really suffering from lack of applications with the people they hired.
  • GC
    Gary Carter
    Nov 14, 2025
    1.0
    The dining room is consistently dirty and unkept and the food is quite literally the worst of any chipotle I’ve ever been to. I was a HUGE chipotle fan and used to have it at least a couple times a week but this location has ruined my entire appetite for the brand. The chicken is constantly overcooked. It is not carmelized, it’s burnt from the grill’s carbon build up from not being cleaned throughout the day. Oh and they are stingy with their portions too. I feel like a begger going through the line to get the bottom of my bowl covered with rice. Save your money and hit the food warmer from the gas station next door. It will be a better experience.
  • CS
    Catrina Stewart
    Nov 1, 2025
    1.0
    I’m in shock to say that this location is in need of a review. The atmosphere dirty (tables,floors and bathrooms) service not great . The food needs work and being out of items and looking clueless like the store normally has sauces like salsa. For $26 I got not worth it … Springhill location 👎👎
  • JS
    Jon Shepherd
    Oct 31, 2025
    1.0
    Ordered nearly 70 dollars worth of take out. They put two small bags of chips in the entire order, enough for one or two meals, not 6 or 7 which is what I bought for.
  • BC
    Brady Chesler
    Sep 24, 2025
    3.0
    Food was average, staff was nice, but it was a disaster inside, silverware compartments filled with soda so you couldn’t even grab a fork or spoon, old customers food on table

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 2098 Wall St, Spring Hill?

Chipotle Mexican Grill in Spring Hill is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Spring Hill, TN?

It is located at 2098 Wall St, Williamson, Spring Hill, TN 37174, United States.