Chipotle Spring Hill 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported consistently small portion sizes, leading to dissatisfaction with the value for money.
Cleanliness
Numerous reviews highlighted poor cleanliness in the dining area and food preparation areas, with some customers mentioning unsanitary conditions.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Food Quality
The quality of food was inconsistent, with complaints about cold items, overcooked chicken, and missing ingredients.
Value for Money
Several customers expressed frustration over high prices relative to the portion sizes and quality of food received.
RP
Rishi Panchal
Dec 23, 2025
5.0
Mixed meat in my veggie bowl!!! Unsatisfying with the service!!! They let veggies and meat mixup easily there!!!
NK
Nisa Konuma
Dec 23, 2025
1.0
Not sure what happened but as of recently I have to ask for extra portions of everything to get somewhat the amount of food I used to get when I used to have to ask for “light” portions and their app is no help. I miss the days when my bowl would be overflowing and was satisfied with the amount of money I paid for it. Now I’m left still hungry and having to pay extra for “extra” portions.
JL
Jordan Lang
Dec 20, 2025
3.0
Came here as a tourist from Florida two small bowls was 40 and two drinks was 40 bucks then filling up our ice the ice machine was dripping into the cups and you could also see black mildew/mold on the rim of the machine very poor cleaning and will eventually have someone sick!
BD
Bug dude
Dec 15, 2025
1.0
Yo so like I never usually leave a one star review
But this burrito… it has to be like documented on how wildly depressing this is bruh.
Like ya’ll Im sorry if I ticked anyone off here but this looks like hate in a burrito.
This has me laughing and crying this is so sad.
We put the order for the drive thru and yeah I was hesitant because I haven’t had the best experience with the drive thru here but hey thats what the driver wanted. I pull it out and it’s like the smallest little baby burrito ever lol. With it cold on one side and lukewarm on the other. At first this didn’t really bother me cause I dont really finish it all anyway but then we get home and I take a bite…
Like seriously YO, it was literally just red sauce, beans and corn with like 2 chicken pieces. Rest in peace to the rice and cheese that I added in there. HAHAHAHHA WHO MADE THIS???? Is everything ok, man?? Blink twice if you’re safe!
srsly dude who ever made this tonight, if ya haveing a bad day I get it. I work day to day also but please next time, atleast remember the rice and cheese. If not for me, atleast for the next poor joe who’s just too tired to make dinner :,( I’m just sad now that I paid $16 for this. I will say this, usually they dont put alot of red sauce on there but this time they put a years worth so yeah thanks for that 🤣
But haha yeah wow this is heartbreaking and hilarious 😂😂 it might be awhile till I can come back to this chipotle.
CC
Christa Cialini
Dec 5, 2025
2.0
I ordered a regular chicken quesadilla, and when I got home, it was the size of a child’s. The portion size felt very small for the price. On top of that, the chicken was fatty and very dark brown. The bowl in our order came fine though. I hope they can improve the quesadilla portion and quality.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 2098 Wall St, Spring Hill?
Chipotle Mexican Grill in Spring Hill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Spring Hill, TN?
It is located at 2098 Wall St, Williamson, Spring Hill, TN 37174, United States.
Does Chipotle Mexican Grill offer online ordering options?
Yes, customers can order online through the Chipotle app or via the website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill in Spring Hill specialize in?
Chipotle offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle follows its 'Food with Integrity' principles, sourcing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients without artificial additives.
Is Chipotle Mexican Grill welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and is inclusive to all, as indicated in its attributes.
Are there other dining options near Chipotle Mexican Grill in Spring Hill?
Yes, nearby dining options include Dairy Queen, Dunkin', Baskin-Robbins, Captain D's, Culver's, Marco's Pizza, Mozzarella Bar, and El Molcajete Mexican Restaurant.
What nearby outdoor attraction can customers visit when they come to Chipotle?
Customers can visit the Natchez Trace National Scenic Trail, a national park close to the Chipotle location in Spring Hill, for outdoor activities before or after their meal.
What nearby car services are available around Chipotle in Spring Hill?
Nearby automotive-related services include Take 5 Car Wash, Sudsy's Car Wash, Autowash Express, Express Oil Change & Tire Engineers, and AutoZone for repairs and supplies.
How can customers connect with Chipotle Mexican Grill online?
Customers can follow Chipotle on social media platforms including Facebook (ChipotleSpringHill2), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube for updates and promotions.