Chipotle Spring Hill 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted issues with cleanliness, including dirty tables and bathrooms.
Portion Sizes
Customers frequently complained about inconsistent and inadequate portion sizes, often feeling ripped off.
Food Quality
There were mixed reviews on food quality, with some praising it while others reported issues like cold food and poor preparation.
Customer Service
Service quality varied, with some customers noting friendly staff while others reported rudeness and poor management.
Overall Experience
The overall experience was inconsistent, with some customers having positive visits while others vowed not to return due to repeated issues.
JC
Jason C
4 days ago
1.0
Really poorly kept location. They don’t even put normal portions for kids meals. It wasn’t even like a manager was looking over their shoulders to make sure they skimped to save money. They were just too lazy to care about filling the proper amounts. The young guy even dropped the tongs completely into the barbacoa and kept scooping for the next person, covered in barbacoa.
Workers appear to be put out by your presence.
I generally will be avoiding this place in the future. Poorly managed. Location must be really suffering from lack of applications with the people they hired.
GC
Gary Carter
Nov 14, 2025
1.0
The dining room is consistently dirty and unkept and the food is quite literally the worst of any chipotle I’ve ever been to. I was a HUGE chipotle fan and used to have it at least a couple times a week but this location has ruined my entire appetite for the brand. The chicken is constantly overcooked. It is not carmelized, it’s burnt from the grill’s carbon build up from not being cleaned throughout the day. Oh and they are stingy with their portions too. I feel like a begger going through the line to get the bottom of my bowl covered with rice. Save your money and hit the food warmer from the gas station next door. It will be a better experience.
CS
Catrina Stewart
Nov 1, 2025
1.0
I’m in shock to say that this location is in need of a review. The atmosphere dirty (tables,floors and bathrooms) service not great . The food needs work and being out of items and looking clueless like the store normally has sauces like salsa. For $26 I got not worth it … Springhill location 👎👎
JS
Jon Shepherd
Oct 31, 2025
1.0
Ordered nearly 70 dollars worth of take out. They put two small bags of chips in the entire order, enough for one or two meals, not 6 or 7 which is what I bought for.
BC
Brady Chesler
Sep 24, 2025
3.0
Food was average, staff was nice, but it was a disaster inside, silverware compartments filled with soda so you couldn’t even grab a fork or spoon, old customers food on table
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 2098 Wall St, Spring Hill?
Chipotle Mexican Grill in Spring Hill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Spring Hill, TN?
It is located at 2098 Wall St, Williamson, Spring Hill, TN 37174, United States.
Does Chipotle Mexican Grill offer online ordering options?
Yes, customers can order online through the Chipotle app or via the website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill in Spring Hill specialize in?
Chipotle offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle follows its 'Food with Integrity' principles, sourcing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients without artificial additives.
Is Chipotle Mexican Grill welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and is inclusive to all, as indicated in its attributes.
Are there other dining options near Chipotle Mexican Grill in Spring Hill?
Yes, nearby dining options include Dairy Queen, Dunkin', Baskin-Robbins, Captain D's, Culver's, Marco's Pizza, Mozzarella Bar, and El Molcajete Mexican Restaurant.
What nearby outdoor attraction can customers visit when they come to Chipotle?
Customers can visit the Natchez Trace National Scenic Trail, a national park close to the Chipotle location in Spring Hill, for outdoor activities before or after their meal.
What nearby car services are available around Chipotle in Spring Hill?
Nearby automotive-related services include Take 5 Car Wash, Sudsy's Car Wash, Autowash Express, Express Oil Change & Tire Engineers, and AutoZone for repairs and supplies.
How can customers connect with Chipotle Mexican Grill online?
Customers can follow Chipotle on social media platforms including Facebook (ChipotleSpringHill2), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube for updates and promotions.