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Arby's

3.8
(356 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1070 Crossing Circle, Spring Hill, TN
37174, United States

Hours

Reviews

3.8
356 reviews
5 stars
177
4 stars
67
3 stars
39
2 stars
21
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

While some customers praised the food as fresh and delicious, many others complained about incorrect orders, cold items, and overall poor food preparation.

Cleanliness

The cleanliness of the facility received mixed reviews, with some customers noting clean dining areas while others pointed out dirty floors and unsanitary conditions.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rude or unprofessional behavior.
  • WD
    Will Daughtrey
    Feb 9, 2026
    1.0
    A shame they can’t figure out how to operate the drive thru during lunch on a weekday. Customer service seems to be second rate to taking a break.
  • TR
    Tiffany Rice
    Jan 28, 2026
    5.0
    Hot and fresh. Girl that took my order was very nice.
  • LC
    Laura Caldwell
    Jan 26, 2026
    5.0
    Really great burger! Shredded lettuce, juicy patty. They were even open on a snow day! I highly recommend a delux burger. We went through the drive thru.
  • AJ
    Alexsas Jacas
    Jan 23, 2026
    1.0
    Came and ordered a french dip on my lunch break. Get back to work and there is no aju sauce. I called and the manager took my name and said i can come back anytime and get it replaced, ok great! I came to get it replaced and the cashier that seemed like she doesnt want to be there, tells me they have no record of my name. A waste of space, hope something better takes your spot! Ridiculous!
  • HP
    Herman Posey
    Jan 20, 2026
    5.0
    1/2 pound is the best roast beef combo

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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