Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Feedback on service was mixed; while some praised friendly staff, others noted rudeness and slow service.
Food Quality
Food quality varied significantly, with some enjoying fresh meals while others received poorly prepared or cold items.
Cleanliness
The cleanliness of the facility received positive remarks, although some reviews mentioned dirty conditions.
Operational Issues
Customers frequently complained about the shake machine being out of order and inconsistent hours of operation.
MM
M
Jan 4, 2026
1.0
Walked in and nobody was at the registered, except one person working the line that kept pacing back and forth and wouldn't even acknowledge me. 10 minutes later ai finally asked if anybody worked there, si he went to the back and brought another employee back to take my order. I told them what I wanted and all the response I got was a grunt.
For sandwiches being $7 a piece you would expect some degree of service with it. Will not come back.
AS
Aaliyah Shinono
Nov 3, 2025
2.0
The soda tasted like soap, ordered a big chessey with no lettuce, onion, tomato, or burger sauce and it came packed with all that stuff. The wrapper the burger came in was absolutely was soggy and disgusting, do better.
MW
Marydiane Williams
Oct 4, 2025
1.0
Ordered Gyro meal with curly fries, the He/her, wasn't friendly and was outside hanging out upon arrival, afterwards I was approached and asked what can I get you. When I got my curly fries it was stumbles no...Curls at all! So I took them back and asked for fries, it took at least 15min. Sadd that my favorite restaurant isn't the same.
TT
tifjoflo
Sep 7, 2025
5.0
Went late one evening and the staff were excellent and the food exceedingly fresh! It was so nice to see this in fast food and I love the options that isn't just a burger and fries.
AK
Allison Kennedy
Aug 10, 2025
5.0
Dorothy took care of us via the drive thru. We had our pup with us and she was super happy to see him. The food was fresh and hot. 5 stars