McDonald's

3.1
1008 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22620 Rhea County Highway, Spring City, TN
37381, United States

Hours

Reviews

3.1
1,008 reviews
5 stars
262
4 stars
180
3 stars
210
2 stars
117
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, with some experiences taking over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

The restaurant was often described as dirty, with complaints about overflowing trash and unsanitary conditions.

Staff Attitude

Customer service experiences varied, with some employees being friendly and helpful, while others were reported as rude or inattentive.

Food Quality

While some customers enjoyed fresh and hot food, others received cold or poorly prepared items, leading to mixed reviews on food quality.
  • ND
    Natasha Dixon
    5 days ago
    4.0
    Place was kind of messy and didn't have milkshakes or pies we wanted. But the Big Mac was great!
  • MD
    M D
    Nov 12, 2025
    1.0
    I don't normally post but I hope this place goes fully automated soon.orderd a buffalo bacon deluxe no bacon and cold .employs were clueless avoid this place at all costs
  • GG
    gleemsdale
    Nov 4, 2025
    3.0
    Literally JUST got home with my food and I just got two muffins and some hotcakes, nothing complicated and there was a SINGULAR truck in front and somehow they didn't give us any syrup 😐 literally how
  • MM
    Monica Mitchell
    Oct 29, 2025
    1.0
    Food is always cold, never right and always tastes old and takes forever for your food to be given to you. Some of the employees are nice but some are just down right rude and honestly need to consider different career paths. The dining room usually has a funny odor and there's not much seating. Overall would rate 0 star if I could but that's not an option and would NOT recommend anyone to eat there. Not worth the time
  • SC
    Steve Cook
    Oct 26, 2025
    4.0
    Typical McDonald's. Dining area is small. Service was a little slow but there were a number of customers present. Left out one of the items ordered. Have to ask for condiments. Would have been disappointments for a to-go request. Restrooms located in the attached restaurant were clean and stocked.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 22620 Rhea County Highway in Spring City, TN?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 22620 Rhea County Highway has a drive-thru open from 5:00 AM to 11:00 PM daily, except Sundays starting at 6:00 AM.