McDonald's

3.6
2150 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
800 Roosevelt Dr, Sparta, TN
38583, United States

Hours

Reviews

3.6
2,150 reviews
5 stars
755
4 stars
525
3 stars
432
2 stars
184
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative dining experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about missing items and inconsistent quality.

Cleanliness

The restaurant was often described as unclean, with overflowing trash and dirty tables, impacting customer satisfaction.

Drive-Thru Experience

While some customers praised the drive-thru for speed, others experienced long waits and issues with their orders.

Mixed Customer Experiences

Some customers had positive interactions with friendly staff, while others reported significant dissatisfaction, indicating inconsistency in service.
  • TB
    Tom Bandy
    1 day ago
    3.0
    I do not understand why the drive through works so terribly one line constantly moves while the other moves at a snails pace sucks watching 5 cars drive by in line 1 while your in line and only 2 cars moved from line 2
  • KS
    Kyle Spivey
    3 days ago
    2.0
    I came in at 3:15 AM ordered on the mobile app 2 spicy McChicken‘s a large fry and a small drink and got denied service because they said they were serving breakfast instead of lunch 1 hour early. And when I asked if they could change the menu so I could see the breakfast items a worker name Megan rolled her eyes and shrugged her shoulders and walked away while the “manager” Tammy said no we have no control over that all I know that they had for breakfast was a McChicken biscuit cause that’s the only thing she was trying to give me. Asked me to cancel my order on the app so I no longer got the deal from the app and then when I asked her if she could honor another coupon for breakfast because I could not use it for another 15 minutes she said no she could not do anything for me. I even called before I drove all the way there to make sure they were open and was not told they were only serving breakfast when the app would only let me order dinner food. I feel this is unacceptable and I will be reaching out to the owner as soon as I can.
  • JD
    James Duffy
    Oct 28, 2025
    3.0
    Drive thru service is excellent don't try to order inside..self serve kiosk only Ordered breakfast by the time I got it the lunch menu was available
  • DW
    Derek WWE
    Oct 26, 2025
    1.0
    Randomly close their lobby before 8pm on a Sunday and have to wait in a mile long line in the drive thru while dealing with rude managers. It’s always something with this location. Horribly ran with a few nice employees and zero leadership. They need to fix alot here.
  • MB
    Marcus Brock
    Oct 23, 2025
    1.0
    Don’t recommend unless you want to wait 30 minutes for drinks they can’t give you and refuse to give you in the size you ordered. Lady in brown jacket refused to let me have my coffee in the large I had ordered it. Even while I was there I could overhear her being rude with other customers. Highly don’t recommend

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 800 Roosevelt Dr, Sparta?

McDonald's in Sparta at 800 Roosevelt Dr is open 24 hours a day, seven days a week.

Does this McDonald's location have a drive-thru?

Yes, the McDonald's at 800 Roosevelt Dr offers a drive-thru service 24/7.