Arby's

4.1
330 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
681 Roosevelt Dr., Sparta, TN
38583, United States

Hours

Reviews

4.1
330 reviews
5 stars
193
4 stars
56
3 stars
36
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Temperature

Many customers reported receiving cold or lukewarm food, indicating a consistent issue with food temperature at this location.

Service Quality

While some reviews praised the friendly and efficient service, others noted poor customer service experiences, including order mistakes and long wait times.

Cleanliness

Several customers mentioned that the dining area and restrooms were not clean, with dirty tables and floors being a recurring complaint.

Order Accuracy

There were multiple instances of incorrect orders being received, leading to customer frustration and dissatisfaction.
  • SH
    Suzanne Horne
    5 days ago
    4.0
    The employees could be a little bit friendlier. They were out of ketchup out at the condiments station so I had to go ask for some. They were not busy so there was no reason someone couldn't have refilled it. The fries came luke warm.
  • JH
    Jerrie Holder
    Jan 4, 2026
    4.0
    Dining area could have been cleaner. Gal came out & cleaned tables but under them needed to be swept.
  • AA
    Audrey A
    Dec 29, 2025
    5.0
    I have ate at this Arby's several times. They are friendly the food has always been made to order any my crinkle fries were fresh and hot and no salt, just the way I ordered.
  • CP
    Cindy P
    Nov 30, 2025
    1.0
    Spent $22 and got on the highway and my roastbeef sandwiches were cold. Didn’t have time to turnaround. They don’t care at the Arby’s in Sparta.
  • BD
    Benji Davis
    Oct 26, 2025
    1.0
    Just bought the steak nugget bowl. Steak was cold and tasted old. The Mac and cheese was barely cool. You can tell it was warmed in microwave. The crinkle fries were old tasting. 14.29 for the meal. I do not recommend.