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Brand Certified

Arby's

4.1
(331 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
681 Roosevelt Drive, Sparta, TN
38583, United States

Hours

Reviews

4.1
331 reviews
5 stars
193
4 stars
56
3 stars
36
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, including sandwiches and fries.

Service Issues

Several reviews highlighted slow service and order inaccuracies, with some customers expressing frustration over missing items.

Cleanliness

The dining area and restrooms were frequently noted as needing better cleaning and maintenance.

Staff Friendliness

While some customers praised the friendliness of the staff, others noted a lack of attentiveness and professionalism.
  • MG
    Mamie GUY
    Feb 6, 2026
    1.0
    3 piece chicken strips so hard I can't eat. Disguesting. Even a dog cannot chew this.
  • SH
    Suzanne Horne
    Jan 7, 2026
    4.0
    The employees could be a little bit friendlier. They were out of ketchup out at the condiments station so I had to go ask for some. They were not busy so there was no reason someone couldn't have refilled it. The fries came luke warm.
  • JH
    Jerrie Holder
    Jan 4, 2026
    4.0
    Dining area could have been cleaner. Gal came out & cleaned tables but under them needed to be swept.
  • AA
    Audrey A
    Dec 29, 2025
    5.0
    I have ate at this Arby's several times. They are friendly the food has always been made to order any my crinkle fries were fresh and hot and no salt, just the way I ordered.
  • CP
    Cindy P
    Nov 30, 2025
    1.0
    Spent $22 and got on the highway and my roastbeef sandwiches were cold. Didn’t have time to turnaround. They don’t care at the Arby’s in Sparta.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Official website
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