Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times and poor service, with some mentioning rude staff and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about cold meals, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and restrooms, as well as flies present in the restaurant.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of the staff, particularly in the drive-thru.
Management Concerns
Several reviews pointed out problems with management, including unprofessional behavior and lack of oversight during busy times.
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Carla Pirani
3 days ago
4.0
Cheeseburgers were cold
MM
Monty
Nov 12, 2025
1.0
Waited in the parking lot for 20 minutes after waiting in line for 15 minutes. My husband finally went in and they were just then getting it together. Terrible service and food was cold. We will not be back ever.
TS
Tiffany Stanfield
Nov 7, 2025
1.0
I did a mobile order to get the burger round and I went inside. They still got the burger wrong. I ordered the meal and she took the bag with the fries and gave me a bag with no fries. The manager started cutting me out was very unprofessional.
TA
Tracy Allen
Oct 23, 2025
1.0
Had to wait for bacon to be cooked for my burger when finally got my food it was cold
CL
Chris Larson
Oct 12, 2025
5.0
I did drive thru and they were fast, courteous, and friendly. I don't eat a lot of fast food but when I have the hankering I stop here.