Whataburger

3.3
892 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
360 W Sam Ridley Parkway, Smyrna, TN
37167, United States

Hours

Reviews

3.3
892 reviews
5 stars
335
4 stars
137
3 stars
95
2 stars
86
1 star
239

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food as delicious, with specific mentions of burgers and onion rings being highlights.

Service Speed

Many reviews noted long wait times, particularly in the drive-thru, with some customers experiencing waits of 20-35 minutes.

Customer Service

While some customers reported excellent service and friendly staff, others experienced poor service and rude behavior from employees.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and unsanitary conditions.
  • CH
    Christy Houze
    1 day ago
    1.0
    My husband and I ordered via Uber the Monterey burger. We ordered one meal to share (Thank God)! We had seen a commercial for the Monterey burger while watching football. I understand food is not going to be as perfect and desirable as a commercial, but this was horrible. It looked like someone miss understood the direction on preparation and tasted nothing like described on the commercial. Also, I know burgers are greasy, but the bottom bun was saturated from grease. Did I mention this my EVER food from Whataburger…never again.
  • M7
    Megga 720
    1 day ago
    2.0
    We spent way too much to eat there one night, and our food was gross! The cheese on our burgers were still cold, so that made the rest of the burger not even warm. It was so nasty. Not to mention our fries were not hot, and barely warm. I called the manager (which I've never done) and he just couldn't care less! Didn't offer us anything, and had a horrible attitude.Just so infuriating to spend almost $70 for two adult combos, 3 kid meals and 3 small milk shakes. All of it to be non eatable. Been seriously thinking about contacting headquarters to let them know about their business, and how it is ran in smyrna, tn
  • SB
    Stephanie Begovich
    4 days ago
    2.0
    Got take out today and drove home. The fries were brown and old. Tasted like oil like they have been sitting or refried. Never had fries like this from Whataburger and they're my favorite! The burger was good but the wrapper was covered in oil... Which just made the experience worse.
  • AH
    Amanda Hilt
    Jan 2, 2026
    5.0
    Delicious, fast, and affordable. I love their hamburger buns.
  • EH
    Emina Hoti
    Dec 29, 2025
    5.0
    Newer eat there before it was my first time and I loved drive through lady she's 😊

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Smyrna, TN?

Whataburger in Smyrna is open 24 hours a day, 7 days a week.

Where is Whataburger located in Smyrna, Tennessee?

Whataburger is located at 360 W Sam Ridley Parkway, Smyrna, TN 37167, United States.