Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.2
888 reviews
5 stars
326
4 stars
135
3 stars
94
2 stars
87
1 star
246
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders, including missing items and wrong food.
Wait Times
Many reviews highlighted consistently long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.
Food Quality
While some customers praised the food as delicious and fresh, others complained about cold, greasy, or bland meals.
Customer Service
Customer service experiences varied, with some praising friendly staff and others noting poor service and inattentiveness.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
- KMKermit in MountainNov 16, 20254.0Funny thing is that: Smyrna Tennessee has three (3), yes, you heard me, McDonalds locations and their service is terrible, long waiting, lacks of clerk being at counter and tons of mistakes. A few weeks ago, I stopped at new McDonalds location on Sam Ridley trying to order my meals, since I didn't have any money except for my debit card. To my dismay they left a paper on the door at McD's said " Cash only". So, I am done with it, and noticed a Whataburger restaurant across the street and decided to go there. Service, Cashier and dining room are awesome. Good Riddance McDonalds!
- LMLiliana Salazar maxNov 15, 20251.0Pesima comida , carne sin Sabor , no te lo preparan como lo pides , pedi salsas y no llegaron , la armaron como quisieron sin los adicionales que pedi . No lo recomiendo
- KHKim HunterNov 11, 20254.0The cashier was extremely nice and VERY polite. He offered any and all assistance when taking my order.
- JSJames SteveNov 3, 20252.0I’ve placed Multiple orders from this restaurant. They have yet to get a order correct. From missing condiments to missing sides. There’s always something missing from the order.
- RMrico mcclintonOct 26, 20255.0I'm not sure why they have a 3.2 rating, however every time I order, my order is always right and the customer service is great. They have a great team of employees.
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger in Smyrna, TN?
Whataburger in Smyrna is open 24 hours a day, 7 days a week.
Where is Whataburger located in Smyrna, Tennessee?
Whataburger is located at 360 W Sam Ridley Parkway, Smyrna, TN 37167, United States.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast, and desserts, all made to order with 100% pure beef on a toasted five-inch bun.
Does Whataburger offer vegetarian or vegan options?
Whataburger offers vegetarian options, but does not serve vegan dishes.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrances, parking, seating, and restrooms.
Can I pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments.
Does Whataburger provide seating and restrooms for customers?
Yes, the restaurant has seating available and restroom facilities for customers, including wheelchair accessible restrooms.
What are some nearby places to visit when at Whataburger Smyrna?
Nearby places include Andy's Frozen Custard for desserts, Scooter's Coffee for coffee and cafe options, and Fat Mo' Smyrna for additional burger dining.
Where can I get a coffee near Whataburger in Smyrna?
You can visit nearby coffee shops such as Scooter's Coffee or Dutch Bros Coffee, both close to Whataburger.
Are there any health and medical services near Whataburger Smyrna?
Yes, there are several nearby health services including Village Crest Family Dental, M.City Endodontics, and Benchmark Physical Therapy Smyrna - West.