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Whataburger

3.3
(914 reviews)

Business Details

360 W Sam Ridley Parkway, Smyrna, TN
37167, United States
(615) 751-8419
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
360 W Sam Ridley Parkway, Smyrna, TN
37167, United States

Hours

Reviews

3.3
914 reviews
5 stars
350
4 stars
141
3 stars
96
2 stars
86
1 star
241

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and delicious meals, while others reported cold, greasy, or poorly prepared items.

Service Speed

Service speed is a common concern, with many customers experiencing long wait times, especially in the drive-thru.

Customer Service

Customer service received positive feedback, with several staff members praised for their friendliness and helpfulness, though some reported rude or inattentive service.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mentioned dirty tables and unsanitary conditions.
  • NC
    Nick Cardoza
    1 day ago
    1.0
    My burger was cold, the bread was stale like it sat out for 8 hours before going in my bag. The fries were cold and greasy. Not a good location
  • EA
    Eric Abney
    2 days ago
    5.0
    Everything was great here. And honestly couldn't believe how fast we got our order. And customer service was awesome.
  • GH
    Gloria Hollis
    5 days ago
    5.0
    Great service and great food. Smyrna Tenn. Donnie and the crew were great today.
  • CR
    Cynde Rich
    Feb 20, 2026
    5.0
    Food was fresh and really good. Restaurant was clean and the service was very friendly. This was our second visit. We will be back.
  • RM
    Roman Munoz
    Feb 6, 2026
    5.0
    I’m from Texas where whataburger is in every town… just about. But today i enjoyed the best cheeseburger ever! Great job! Everything was perfect even after I incorrectly ordered the incorrect meal that I normally order! Customer service was great as well!! Thanks!

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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