Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers generally praised the food as delicious, with specific mentions of burgers and onion rings being highlights.
Service Speed
Many reviews noted long wait times, particularly in the drive-thru, with some customers experiencing waits of 20-35 minutes.
Customer Service
While some customers reported excellent service and friendly staff, others experienced poor service and rude behavior from employees.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with dirty tables and unsanitary conditions.
CH
Christy Houze
1 day ago
1.0
My husband and I ordered via Uber the Monterey burger. We ordered one meal to share (Thank God)! We had seen a commercial for the Monterey burger while watching football. I understand food is not going to be as perfect and desirable as a commercial, but this was horrible. It looked like someone miss understood the direction on preparation and tasted nothing like described on the commercial. Also, I know burgers are greasy, but the bottom bun was saturated from grease.
Did I mention this my EVER food from Whataburger…never again.
M7
Megga 720
1 day ago
2.0
We spent way too much to eat there one night, and our food was gross! The cheese on our burgers were still cold, so that made the rest of the burger not even warm. It was so nasty. Not to mention our fries were not hot, and barely warm. I called the manager (which I've never done) and he just couldn't care less! Didn't offer us anything, and had a horrible attitude.Just so infuriating to spend almost $70 for two adult combos, 3 kid meals and 3 small milk shakes. All of it to be non eatable. Been seriously thinking about contacting headquarters to let them know about their business, and how it is ran in smyrna, tn
SB
Stephanie Begovich
4 days ago
2.0
Got take out today and drove home. The fries were brown and old. Tasted like oil like they have been sitting or refried. Never had fries like this from Whataburger and they're my favorite!
The burger was good but the wrapper was covered in oil... Which just made the experience worse.
AH
Amanda Hilt
Jan 2, 2026
5.0
Delicious, fast, and affordable. I love their hamburger buns.
EH
Emina Hoti
Dec 29, 2025
5.0
Newer eat there before it was my first time and I loved drive through lady she's 😊
What are the operating hours for Whataburger in Smyrna, TN?
Whataburger in Smyrna is open 24 hours a day, 7 days a week.
Where is Whataburger located in Smyrna, Tennessee?
Whataburger is located at 360 W Sam Ridley Parkway, Smyrna, TN 37167, United States.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast, and desserts, all made to order with 100% pure beef on a toasted five-inch bun.
Does Whataburger offer vegetarian or vegan options?
Whataburger offers vegetarian options, but does not serve vegan dishes.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrances, parking, seating, and restrooms.
Can I pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments.
Does Whataburger provide seating and restrooms for customers?
Yes, the restaurant has seating available and restroom facilities for customers, including wheelchair accessible restrooms.
What are some nearby places to visit when at Whataburger Smyrna?
Nearby places include Andy's Frozen Custard for desserts, Scooter's Coffee for coffee and cafe options, and Fat Mo' Smyrna for additional burger dining.
Where can I get a coffee near Whataburger in Smyrna?
You can visit nearby coffee shops such as Scooter's Coffee or Dutch Bros Coffee, both close to Whataburger.
Are there any health and medical services near Whataburger Smyrna?
Yes, there are several nearby health services including Village Crest Family Dental, M.City Endodontics, and Benchmark Physical Therapy Smyrna - West.