Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,790 reviews
5 stars
808
4 stars
476
3 stars
235
2 stars
80
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were inconsistent, with reports of friendly staff and rude employees, leading to mixed feelings about overall service.
Food Freshness
Many customers noted issues with food freshness, including cold meals and incorrect orders, although some praised the quality when orders were correct.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Employee Behavior
There were multiple complaints about employee behavior, including rudeness and lack of professionalism, which negatively impacted customer experiences.
Order Accuracy
Numerous customers reported problems with order accuracy, receiving incorrect items or missing components from their orders.
- RRRobert RustJan 1, 20261.0Got the worst service and food ever chicken sandwiches were gross the drink was terrible, never going back to this location
- KDKimberly DietrickDec 20, 20252.0It’s very hit or miss. This last time I went I got a chicken sandwich that must’ve been sitting out since lunch. It was awful. Chewy and nasty.
- ARAnita RussellDec 18, 20253.0Once the order was corrected everything was great.
- HOHumphrey Osazee OdehDec 9, 20255.0Nice place
- CJC JDec 1, 20255.0If you haven't booked a massage , you definitely need to book a massage therapist with Valerie she is terrific!
Frequently Asked Questions About Wendy's
Is #645 Sam Ridley Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 490 Sam Ridley Pkwy W, Smyrna, TN?
This Wendy's location is open daily from 6:00 AM to 1:00 AM, including the drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 490 Sam Ridley Pkwy W has a drive-thru open daily from 6:00 AM to 1:00 AM.
Is breakfast served at the Wendy’s in Smyrna, TN?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery or takeout from this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or through order.wendys.com for this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's location in Smyrna?
You can reach the Customer Care team through live chat on their website, call 888-624-8140, fill out the customer satisfaction survey online with your receipt info, or call the location directly at (615) 984-4362.
Where can I find the menu and nutritional information for Wendy's Smyrna location?
Menu prices, nutrition, and allergen info can be found on the Wendy's menu website, mobile app, or in-restaurant upon request.
What nearby places can I visit around Wendy’s at Sam Ridley Pkwy W?
Nearby you have Verizon for mobile needs, Shell gas stations for refueling, Twice Daily convenience stores, Relax & Repair beauty and spa services, and Waffle House for breakfast dining.
Are there other fast food options near the Wendy's at 490 Sam Ridley Pkwy W?
Yes, nearby fast food restaurants include Chick-fil-A and Helen's Hot Chicken, providing more choices in the area.
What healthcare services are available near Wendy's in Smyrna?
Nearby healthcare options include Prime Obstetrics and Gynecology, Cedar Grove Medical, John Daniel Rudd MD, Feltz Therapy, and Sage Dental of Smyrna.