Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,787 reviews
5 stars
806
4 stars
477
3 stars
235
2 stars
79
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or inattentive staff, with some experiences highlighting employees ignoring customers or being unhelpful.
Food Quality
Several reviews mentioned cold or poorly prepared food, with specific complaints about incorrect orders and unsatisfactory presentation.
Positive Staff Interactions
Some customers praised specific employees for their friendliness and excellent service, creating a positive dining experience.
Cleanliness Concerns
Multiple reviews noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Inconsistent Experience
Customers reported a mix of good and bad experiences, indicating that service and food quality can vary significantly depending on the time and staff present.
- AMAurelia MiguelNov 16, 20255.0Fast and friendly
- LGLarry GheeOct 19, 20253.0Ordered Chili. No crackers or Chilli sauce was added or asked if I wanted. I guess this is the new norm for all fast food restaurants nowadays
- MSM.A. SmithOct 7, 20253.0Drive through was slow and very little bacon on my burger.
- BEBrandon EmamalieOct 7, 20251.0Saddest baconator I've ever seen 😂
- RCRip n Dip Co.Oct 1, 20251.0Closing 20 minutes early is diabolical for a fast food place. Us late night workers would like more options than mcdonalds.
Frequently Asked Questions About Wendy's
Is #645 Sam Ridley Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Smyrna, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Smyrna, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 984-4362.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #645 Sam Ridley Wendy’s serve breakfast?
Yes, this Wendy’s location in Smyrna, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 490 Sam Ridley Pkwy W, Smyrna, TN?
This Wendy's location is open daily from 6:00 AM to 1:00 AM, including the drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 490 Sam Ridley Pkwy W has a drive-thru open daily from 6:00 AM to 1:00 AM.
Is breakfast served at the Wendy’s in Smyrna, TN?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery or takeout from this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or through order.wendys.com for this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's location in Smyrna?
You can reach the Customer Care team through live chat on their website, call 888-624-8140, fill out the customer satisfaction survey online with your receipt info, or call the location directly at (615) 984-4362.
Where can I find the menu and nutritional information for Wendy's Smyrna location?
Menu prices, nutrition, and allergen info can be found on the Wendy's menu website, mobile app, or in-restaurant upon request.
What nearby places can I visit around Wendy’s at Sam Ridley Pkwy W?
Nearby you have Verizon for mobile needs, Shell gas stations for refueling, Twice Daily convenience stores, Relax & Repair beauty and spa services, and Waffle House for breakfast dining.
Are there other fast food options near the Wendy's at 490 Sam Ridley Pkwy W?
Yes, nearby fast food restaurants include Chick-fil-A and Helen's Hot Chicken, providing more choices in the area.
What healthcare services are available near Wendy's in Smyrna?
Nearby healthcare options include Prime Obstetrics and Gynecology, Cedar Grove Medical, John Daniel Rudd MD, Feltz Therapy, and Sage Dental of Smyrna.