Wendy's

3.9
1261 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
241 S Lowry St, Smyrna, TN
37167, United States

Hours

Reviews

3.9
1,261 reviews
5 stars
562
4 stars
331
3 stars
168
2 stars
61
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Freshness

There were numerous complaints about food being old, cold, or not fresh, with some customers noting inconsistencies in quality.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the quality of the burgers and the friendliness of certain staff members.
  • PW
    Priscilla Waldron
    Nov 8, 2025
    2.0
    What's up with serving frozen chicken? Cold fries. Corporate take note this location needs look in to!!!!! Food poor!!!! Prices high
  • JF
    Janette Franklin
    Oct 30, 2025
    5.0
    Super friendly drive thru, speedy service, and delicious $5 biggie bag
  • MH
    Matt H
    Oct 3, 2025
    1.0
    What Harry Allen said. Truly pioneering, they're redefining the term fast food.
  • HA
    Harry Allen
    Sep 26, 2025
    1.0
    You've got a 30/70 shot of this place taking 5 minutes to make your simple meal or taking 50 minutes to make your meal. Completely unreal. Corporate must be getting a reasonable check every month it's shocking they haven't shut the place down or remodeled to fix whatever their problem is.
  • MS
    Michelle Shearer
    Aug 25, 2025
    5.0
    Burgers are awesome

Frequently Asked Questions About Wendy's

Is #626 Smyrna Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.