Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Feedback highlighted a mix of friendly and rude service, with some customers praising individual staff while others complained about management and overall staff behavior.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or stale items, alongside some positive mentions of fresh food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor hygiene practices among staff.
Wait Times
Customers experienced long wait times, particularly during busy periods, leading to frustration with service efficiency.
JP
Jamie Paffhausen
Dec 10, 2025
5.0
This place is awesome! Talk to Tyler he'll take care of you!
CD
Crystal D
Dec 7, 2025
5.0
This location got extremely busy today with the Christmas parade happening soon. They did not hesitate to quickly get every customer taken care of, without the long wait we were expecting. They had a large mobile order come in too and were still able to get everyone taken care of.
AA
Ahh Ahh
Dec 6, 2025
1.0
Don’t come here unless you want roaches in your food and rude management
KB
kasey bryant
Dec 2, 2025
5.0
Shoutout to Augustus at the cash register for super friendly service, he’s definitely one of the better ones at the window.
JY
Joey YI
Nov 28, 2025
1.0
Dude at the drive thru was rude from the jump, sounded irritated from every order i made, then when he gave us our food i asked for ranch. Then he said “its in the bag”. I didnt even ask for it beforehand. The most rude experience ive ever had.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Smyrna, TN?
The drive-thru is open daily from 7:00 AM to midnight.
Is the Wendy's location at 241 S Lowry St in Smyrna currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or at order.wendys.com for pickup, delivery, or drive-thru.
What payment options does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Is there a contact number for this Wendy's location?
Yes, you can call them at (615) 984-4330 for questions or feedback.
What are some nearby food options around Wendy's in Smyrna?
Nearby food options include Hardee's, Pupuseria y Restaurante La Nueva Jerusalem, variedad Jackie, and The Peach Cobbler Factory.
Are there nearby retail or service stores close to Wendy's?
Yes, nearby are Sherwin-Williams, Harbor Freight, AutoZone, Carquest Auto Parts, and Family Dollar for shopping and services.
Where can I go for beauty and personal care near Wendy's Smyrna?
Nearby salons and spas include Paris Nails, Above The Twisted Edge, Bossa Beauty Spa, La Diferencia Barber Shop and Beauty Salon, Barberia los Panas la diferencia, and Osman Barbershop.