Taco Bell

3.5
888 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 850 Nissan Drive in Smyrna. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
850 Nissan Drive, Smyrna, TN
37167, United States

Hours

Reviews

3.5
888 reviews
5 stars
341
4 stars
177
3 stars
133
2 stars
68
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold, undercooked, or incorrect items.

Management Concerns

Several reviews highlighted poor management practices, including unprofessional behavior from staff and inadequate handling of customer complaints.

Pricing Complaints

Customers expressed dissatisfaction with high prices relative to portion sizes and food quality, feeling that the value was lacking.
  • CM
    COLLIN MYERS
    Nov 7, 2025
    1.0
    So this past weekend I pulled into the drive thru at this location at 6:03am, 3 minutes after they open. Nobody said anything to me for 8 minutes. Several other cars behind me just left because they weren’t answering the intercom at all. At 6:11 a girl finally said that their machines weren’t ready yet and it would be a few minutes, and asked me to pull back around into the drive thru so she could tell the other car behind me. So I pulled back around. At 6:20 I politely asked if the machines were ready and they said no not yet. I said okay no problem I can wait. I was being VERY polite and nice. Then a different girl (the Hispanic girl with short hair that is apparently the manager in the morning) spoke for the first time and said VERY RUDELY “you can’t just sit there in the drive thru.” I was a bit surprised because I had been very kind and patient. I said “what would you like me to do?” The same rude girl replied “you can wait in the parking lot but you can’t just sit in the drive thru.” I said “okay sorry.” And pulled around to wait in the parking lot. At 6:30am I pulled back into the drive thru and they said they were ready….30 minutes after they open. Then I politely asked for a discount because I had to wait for 30 minutes. The same incredibly rude Hispanic girl with the short hair (apparently the manager) said “No I can’t just go giving away food.” I said very politely “Well I had to wait for 30 minutes so I was hoping for a discount.” The rude girl said “mistakes happen, our machines weren’t ready. Stuff happens, it’s not our fault. I can’t give away food.” Finally we settled on a $1ish discount. The Hispanic girl with short hair should not be in management. She is unprofessional and extremely rude to customers. She also apparently cannot do her ONE JOB of having the store opened and ready on time. I’ve worked in fast food management before, I know how it is, and there is NO EXCUSE for her extremely rude and disrespectful attitude. I have it on recording. If you cannot do the one simple task of having the restaurant ready on time, then don’t work there. It’s simple. I want my money back.
  • JY
    jason young
    Oct 31, 2025
    5.0
    Great like always!
  • TE
    Trishs Ensey
    Oct 15, 2025
    4.0
    The Smyrna location did such a great job today
  • JP
    Jordan Phanom
    Oct 2, 2025
    1.0
    I get a small amount of food for what i pay for not worth it.
  • JF
    Joshua Fair
    Sep 13, 2025
    5.0
    Enchilada burrito was generous with chicken, food was fresh and came out super quick, people were friendly and loaded me up with sauce packets

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell located at 850 Nissan Drive in Smyrna?

The drive-through is open Monday to Thursday, Saturday from 6:00 AM to 2:00 AM, Friday from 7:00 AM to 2:00 AM, and Sunday from 6:00 AM to 1:00 AM.

What types of payment does Taco Bell on Nissan Drive accept?

They accept American Express, cash, Discover, MasterCard, and Visa.