Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 565 Sam Ridley Pkwy W in Smyrna. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.9
695 reviews
5 stars
202
4 stars
110
3 stars
77
2 stars
44
1 star
262
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences of being ignored or treated poorly.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or incorrect orders.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and concerns about food handling.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
Service Speed
Customers frequently complained about slow service, with long wait times reported for both drive-thru and in-store orders.
- LLLeah LyonsNov 16, 20251.0They allow their employees to close whenever they feel like it hours are very inconsistent.
- MAMelanie AndersonNov 6, 20251.0Seriously the worst Taco Bell in all of Rutherford County. My son is autistic and has ARFID. Taco Bell is one of his safe places to eat. However, we have to order his food with special prep, which requires ordering at the counter with a team member and not on the kiosk. Trust me when I say if I could order his food at the kiosk, I would. This specific location has a big sign in the lobby that states customers MUST use kiosk unless paying with cash. Ok, well what about someone with special prep that isn’t available via the kiosk? We visit a lot of Taco Bells in Middle Tennessee and this is the first one where the employees refused to help at the counter. The girl insisted my husband had to use the kiosk, he said “I’m paying with cash” to which she replied he still had to use the kiosk. When he was trying to explain we had special prep that wasn’t available at the kiosk, she cut him off mid sentence and once again exclaimed he had to use the kiosk. She was flat out rude, so she got some rudeness in return when I lost it and yelled in front of a lobby full of customers that it’s special prep for a special needs child. If she had taken the time to simply ask how she could help instead of rudely demanding we use the kiosk, the whole situation could’ve been avoided. And I blame whatever higher up is telling them to push the kiosks. Because these employees are using it as a reason to hide in the back and not help customers in the dining area.
- VVVincentNov 6, 20251.0Service was ABSOLUTELY TERRIBLE. Wouldn’t let us use the kiosk at all for special prep. Like what the heck man? Don’t do this to me. I always used to come here all the time. DO NOT COME HERE. I REPEAT, DO NOT COME HERE!
- BABryan AndersonNov 6, 20251.0I'M NOT USING THE GOD DAMN KIOSK STAFF YOUR STORE NOT ALL OPTIONS AND SPECIAL PREPS ARE AVAILABLE ON THE KIOSK DO NOT ARGUE WITH CUSTOMERS WHEN THEY TELL YOU THEY WANT TO PLACE THEIR ORDER AT THE REGISTER
- ALAlley LawsonOct 12, 20255.0Just wanted to leave a review went in for lunch had a young guy name Sergio who helped me navigate the kiosk I was having some trouble with he went above and beyond to make sure my visit was good how customer service should be the food was so good and hot thanks for great service Sergio!
Frequently Asked Questions About Taco Bell
What are the drive-through hours for Taco Bell at 565 Sam Ridley Pkwy W in Smyrna?
The drive-through is open from 8:00 AM to 1:00 AM Monday, Wednesday, Friday, Saturday, and Sunday; from 9:15 AM to 1:00 AM on Tuesday; and from 8:30 AM to 1:00 AM on Thursday.
Where is this Taco Bell located?
It is located at 565 Sam Ridley Pkwy W, Smyrna, TN 37167, USA.
What types of payment does this Taco Bell accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Can I order food online from this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or delivery by visiting https://www.tacobell.com/food.
Does this Taco Bell offer breakfast options?
Yes, breakfast is served at this location.
Does this Taco Bell have a drive-through?
Yes, this Taco Bell has a drive-through service.
Is seating available inside this Taco Bell?
Yes, the restaurant has seating and welcomes families and children.
What nearby places can I visit around Taco Bell on Sam Ridley Pkwy W?
Nearby places include Thida Thai (a pan-Asian and Thai restaurant), Dunkin' (a coffee shop and donut place), and Salvo's Pizza (an Italian restaurant). You can enjoy different cuisines or grab coffee before or after your Taco Bell visit.
Is there a convenience for customers using nearby transit or locations?
Yes, the Taco Bell is near other businesses like State Farm Insurance - Monte King and Tire Discounters, making it convenient to stop by for a meal when running errands or attending appointments in the area.
Are there nearby services for health and wellness near this Taco Bell?
Yes, customers can visit nearby Smyrna Chiropractic, Family Care of Middle Tennessee, or Massage Therapy by Mike Sullivan for health services before or after dining.