Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 565 Sam Ridley Pkwy W in Smyrna. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Customers reported issues with food quality, including stale items, incorrect orders, and food that was cold or poorly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and concerns about food handling.
Kiosk Policy
Many customers expressed frustration with the mandatory use of kiosks for ordering, especially for those needing special preparations.
VB
Victoria Bates
Dec 30, 2025
2.0
Really not sure why diced onions would go on a quesadilla. Especially 2 of them when that’s not how they’re made or how they were ordered. Of course we didn’t know until we got home and they can only refund if you’re at the store 😢
PC
Paige Courtney
Dec 23, 2025
1.0
They left 2 items out our drive thru order and then when I went back to the window they only gave one missing item and closed the window so I couldn’t communicate. Terrible service
TS
Tracy Shelton
Dec 23, 2025
1.0
People hollaring in back....pitiful unwelcomung service...sloppily make food...the 2nd worst TB i have ever visited
AH
A little taste of heaven
Dec 21, 2025
1.0
This Taco bell should be shut down i can't have bacon i ordered sausage they put bacon anyways and now im at the emergency room and the manager Layla hung the phone up in my face when I asked her name so I called back and videoed the conversation with another rude male employee who answered the phone these people area liability to this company they have no regard for people and people's healthi hope they don't have children because either they do DCS needs to be making some home visits
HM
Hollie Michels
Dec 18, 2025
1.0
If i could give zero stars that's exactly what it would have been. This location is horrible. Rude. Unprofessional. Messed up my order so when they fixed it they made it as messy as possible. Couldn't even close the shell. They gave us our dine in food in a bag.
What are the drive-through hours for Taco Bell at 565 Sam Ridley Pkwy W in Smyrna?
The drive-through is open from 8:00 AM to 1:00 AM Monday, Wednesday, Friday, Saturday, and Sunday; from 9:15 AM to 1:00 AM on Tuesday; and from 8:30 AM to 1:00 AM on Thursday.
Where is this Taco Bell located?
It is located at 565 Sam Ridley Pkwy W, Smyrna, TN 37167, USA.
What types of payment does this Taco Bell accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Can I order food online from this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or delivery by visiting https://www.tacobell.com/food.
Does this Taco Bell offer breakfast options?
Yes, breakfast is served at this location.
Does this Taco Bell have a drive-through?
Yes, this Taco Bell has a drive-through service.
Is seating available inside this Taco Bell?
Yes, the restaurant has seating and welcomes families and children.
What nearby places can I visit around Taco Bell on Sam Ridley Pkwy W?
Nearby places include Thida Thai (a pan-Asian and Thai restaurant), Dunkin' (a coffee shop and donut place), and Salvo's Pizza (an Italian restaurant). You can enjoy different cuisines or grab coffee before or after your Taco Bell visit.
Is there a convenience for customers using nearby transit or locations?
Yes, the Taco Bell is near other businesses like State Farm Insurance - Monte King and Tire Discounters, making it convenient to stop by for a meal when running errands or attending appointments in the area.
Are there nearby services for health and wellness near this Taco Bell?
Yes, customers can visit nearby Smyrna Chiropractic, Family Care of Middle Tennessee, or Massage Therapy by Mike Sullivan for health services before or after dining.