Panera Bread

4.0
1173 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Smyrna is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
499 Chaney Rd, Smyrna, TN
37167, United States

Hours

Reviews

4.0
1,173 reviews
5 stars
638
4 stars
233
3 stars
120
2 stars
50
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary significantly; some staff are praised for their friendliness and efficiency, while others are criticized for rudeness and slow service.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report issues like incorrect orders, poor preparation, and high prices for the portion sizes.

Cleanliness

Multiple reviews highlight cleanliness issues, particularly with dirty tables and trash in the dining area, which detracts from the overall experience.

Wait Times

Long wait times in the drive-thru and for food orders are a common complaint, with some customers experiencing delays of 20 minutes or more.

Pricing Concerns

Many customers feel that the prices are too high for the quality and portion sizes of the food, leading to dissatisfaction.
  • JM
    Jamie Martin
    Nov 5, 2025
    1.0
    Stopped there at 6:04 am today and ordered a blueberry bagel at the drive through. There was one car ahead of me. When I finally get to the window at 6:20 am, I was informed they just run out of blueberry bagels. How can you open at 6 am and already be out of blueberry bagels at 6:20?
  • EA
    Edward Ash
    Nov 2, 2025
    1.0
    1:26 pm and closes at 9 pm. And already out of Cincinnati crunch. Work on better supplies on hand
  • DV
    DaShaune Vance
    Oct 30, 2025
    5.0
    I have been to this Panera Bread location at least 3 times in the past month. I must say every time I have come on the past 3 visits, I have been very pleased with my service and food. A huge shout out and thank you is due to, Antwion. His level of service was unmarried because he was very knowledgeable about the menu, the food, desserts, drinks, deals, etc. More importantly, he knew exactly how to provide a service of patience, suggestions, honesty, and overall just great people skills! Antwion knows how to treat customers well so that they will want to come back to this location. Impressive service, Anwion! Keep it up!
  • LL
    Logan Lankford
    Oct 27, 2025
    2.0
    Whoever is hiring these people needs to be fired. Some of the staff work hard and are helpful but most are not. I get quicker and more efficient service going through a Wendy’s drive thru. Anytime I go through the drive thru, even if it’s just me, I expect to wait at least 5 minutes for a simple order. If there are multiple people in the drive thru, wait times can easily reach 10-15 minutes most times. The location is in a good spot, and I like the food, but whoever is managing that place needs to be replaced.
  • SJ
    Shantel Johnson
    Oct 11, 2025
    1.0
    This location is the worst now. I got a fruit and yogurt parfait. It barely had granola and they didn't give me any fruit. None! I also got a four cheese souffle It was burned. I know not to go back to this location, if I forget and do I know to check my bag at all times.

Frequently Asked Questions About Panera Bread

Does Panera Bread Smyrna accept reservations?

No, Panera Bread Smyrna does not accept reservations.

What are the opening hours for Panera Bread Smyrna?

Panera Bread Smyrna is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.