Panera Bread

4.0
1181 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Smyrna is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
499 Chaney Rd, Smyrna, TN
37167, United States

Hours

Reviews

4.0
1,181 reviews
5 stars
642
4 stars
236
3 stars
119
2 stars
51
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially at the drive-thru, with wait times often exceeding 20 minutes.

Food Quality

While many customers praised the food quality, there were numerous complaints about incorrect orders, missing items, and declining food standards.

Staff Attitude

The staff were generally described as friendly and helpful, but there were instances of rude behavior that negatively impacted customer experiences.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and trash in the dining area.

Pricing Concerns

Many customers felt that the prices were too high for the portion sizes and quality of food, especially post-COVID.
  • BB
    Bryan
    Dec 19, 2025
    5.0
    Excellent and quick service
  • AP
    Ashley P.
    Dec 17, 2025
    2.0
    Service is always SOOO SLOOWWW I’m always waiting over 20 min at the drive through. Matter of fact I’m here right now been waiting for 30 minutes for a PICK UP
  • CB
    Callie Bilbrey
    Dec 3, 2025
    1.0
    I wish I would have thought to ask their names, however the man checked us out and asked if we wanted our food done in or to go we chose dine in. He was super nice! We got our drinks sat down and a woman come around the corner and told us we had to take it to go they were closing in 10 min (COMPLETELY UNDERSTANDABLE!) just the simple fact she had a nasty attitude about it!!! Then we get our food and it wasn’t even completely correct! Very disappointing!
  • EP
    Emily Phillips
    Nov 29, 2025
    4.0
    Drive thru during breakfast hours was quick, warm and tasty. Cinnamon crunch bagel will always be a favorite.
  • MJ
    Majed Jarrar
    Nov 25, 2025
    5.0
    The staff are so friendly I skip other Panera bread locations to come to this one. There's a charity that picks up the baked goods that aren't sold at the end of each evening. The server, seeing that I'm an imam, volunteered to inform me that the charity of that coming evening wasn't able to make it, and offered it to our Mosque. Our community is very thankful to this kind of generosity. With C community collaboration opportunities like these we can serve more meals to needy and vulnerable people. Thanks to the management for the kind tip. I also encourage more successful business managers to connect with their local charity, church, synagogue, or mosque to help out their food cupboard.

Frequently Asked Questions About Panera Bread

Does Panera Bread Smyrna accept reservations?

No, Panera Bread Smyrna does not accept reservations.

What are the opening hours for Panera Bread Smyrna?

Panera Bread Smyrna is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.