Brand Certified
McDonald's
3.2(1985 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
345 N Lowry St, Smyrna, TN
37167, United States
Certified by McDonald's • Mar 01, 2026
(615) 459-0622
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,985 reviews
5 stars
626
4 stars
357
3 stars
347
2 stars
196
1 star
459
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported receiving cold or incorrect food, with some mentioning food safety concerns.
Cleanliness
While some noted cleanliness, many reviews pointed out that the restaurant often failed to maintain a clean environment.
Management Issues
Several customers expressed dissatisfaction with management's handling of complaints and overall staff behavior.
- JBJade Bousquet1 day ago2.0Absolutely terrible! Maybe during the day is different but late night, NO THANKS! Was on our lunch break and we were pretty hungry so went to McDonald's, 1st thing the lady working the drive through couldn't understand anything we were saying so we had to repeat ourselves over n over n over and we could hardly understand her. So that was very frustrating and took forever. Only had a 30m. Break n that took up 17m. Of it. Order $20 worth of food & it was so bad. The buns were so hard, it literally sounded as if I were on knocking on wood. The fries were even harder. Needless to say went back to work like 6m. Late & was still hungry and spent $20 on trash! Was HIGHLY UPSET! So avoid this location frfr!😠🤢
- LLLIFTWITHFRANKFeb 17, 20261.0Probably the worst, most unorganized McDonald's I have ever seen. Do not bother going through the drive-thru because they will almost always have you pull over in a parking spot because they can never get your food ready quick enough. Employees are all rude and arrogant. Food is almost always cold also.
- AMarmando martinezFeb 5, 20261.0Pull up to the parking lot, for fries and nuggets? Trying to improve that window time I guess.
- BGB GoodJan 1, 20261.0It's not complicated to make burgers with ONLY cheese and ketchup however, these geniuses managed to mess up three of them AND the drink. I asked for a strawberry banana smoothie and was handed a pineapple. When I said that was wrong, I got talked back to and an eye roll. It's not my fault you people are too incompetent to take an order correctly.
- BDBalloons decorations DecoballoonsDec 7, 20251.0No vengas por tu grench meal porque como siempre nunca hay
Frequently Asked Questions About McDonald's
What are the general business hours for McDonald's at 345 N Lowry St, Smyrna, TN?
McDonald's Smyrna location is open from 5:00 AM to 12:00 AM (midnight) Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's in Smyrna, TN?
Delivery is available from 5:15 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.
What delivery services does McDonald's Smyrna offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's Smyrna using a mobile app?
You can order using the McDonald's App available on both iOS (https://apps.apple.com/us/app/mcdonalds/id922103212) and Android (https://play.google.com/store/apps/details?id=com.mcdonalds.app).
What payment options are accepted at McDonald's Smyrna?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the Smyrna McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
What are some nearby restaurants to McDonald's Smyrna that I might want to check out?
Nearby restaurants include Pizza Hut, Pollo Campero, Nom Nom Sushi, Taco Bell, and Alo Michoacan Ice Cream Shop, offering a variety of dining options.
Where can I find nearby entertainment or activity venues around McDonald's Smyrna?
Stars and Strikes bowling alley, Escapology Escape Rooms Smyrna, and Lumberjack Alley gym and sports venue are nearby for entertainment and activities.
What nearby services or stores are convenient if I'm visiting McDonald's Smyrna?
Nearby you can find Regions Bank, Kmart for retail needs, Sunshine Nutrition Center for health supplements, and Tractor Supply Co. for hardware and pet supplies.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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