Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,976 reviews
5 stars
625
4 stars
354
3 stars
347
2 stars
195
1 star
455
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff attitudes and communication barriers.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly prepared items, with several noting that the food quality has declined.
Cleanliness
Some reviews highlighted that the location was clean, but others pointed out that cleanliness was lacking, especially in customer service areas.
Management Concerns
Numerous reviews indicated dissatisfaction with management, citing unprofessional behavior and a lack of effective leadership in handling customer complaints.
Inconsistent Experience
Customers experienced a wide range of service quality, with some visits being satisfactory while others were marked by significant issues, leading to a lack of reliability.
- FGFaceFlop GamingNov 14, 20251.0Got a manager with a shitty attitude, like dude it’s not my fault you failed at life and work at mcdonald’s 😭
- BCBRANDON K CARTERNov 12, 20254.0I am visiting from our of town. Mika & Mindy treated me sooo well. There was no wife or available phone charging but, coffee was hot & food was good & service was great. I will definitely return. Thank you Ladies for memorable experience. BK
- DDDJ DadOct 1, 20251.0Ordered 2 pies & a shake from table ordering after 20 minutes waiting we had to go up get it
- TBTimothy BeasleySep 26, 20252.0The worst 😫 my order was wrong and then went back inside to fix it they just wiped it off and handed back to me like this is OK nope. So I just said these one on me.
- JMJennis MarquezSep 21, 20254.0It will always be a quick fix to satisfy hunger.
Frequently Asked Questions About McDonald's
What are the general business hours for McDonald's at 345 N Lowry St, Smyrna, TN?
McDonald's Smyrna location is open from 5:00 AM to 12:00 AM (midnight) Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's in Smyrna, TN?
Delivery is available from 5:15 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.
What delivery services does McDonald's Smyrna offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's Smyrna using a mobile app?
You can order using the McDonald's App available on both iOS (https://apps.apple.com/us/app/mcdonalds/id922103212) and Android (https://play.google.com/store/apps/details?id=com.mcdonalds.app).
What payment options are accepted at McDonald's Smyrna?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the Smyrna McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
What are some nearby restaurants to McDonald's Smyrna that I might want to check out?
Nearby restaurants include Pizza Hut, Pollo Campero, Nom Nom Sushi, Taco Bell, and Alo Michoacan Ice Cream Shop, offering a variety of dining options.
Where can I find nearby entertainment or activity venues around McDonald's Smyrna?
Stars and Strikes bowling alley, Escapology Escape Rooms Smyrna, and Lumberjack Alley gym and sports venue are nearby for entertainment and activities.
What nearby services or stores are convenient if I'm visiting McDonald's Smyrna?
Nearby you can find Regions Bank, Kmart for retail needs, Sunshine Nutrition Center for health supplements, and Tractor Supply Co. for hardware and pet supplies.