Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Customers reported unsanitary conditions in the dining area and bathrooms, with many tables left dirty.
Food Quality
While some customers enjoyed the food, many expressed disappointment with incorrect orders and poorly prepared items.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including lack of communication and disrespectful interactions.
MT
Mark Tillis
5 days ago
1.0
I waited 30 mins for my food never got it instead they rather give friends free food smh this is the second this has happened if they look even a little busy don’t waste your time.
BF
box fire
Jan 1, 2026
1.0
It's time to call out ridiculous prices. The frappe is over $6 for a large and is less then half the size it used to be. The review stands till you lower the price or make the drink the old size
CS
C Swanner
Dec 20, 2025
1.0
Horrible. No respect. No courtesy. An order mistake was understandable but no apology, no communication, and only the minimum to make it right are totally unacceptable. All of this came from both the cashier and a manager which is inexcusable.
LL
Lovely Lady
Dec 20, 2025
2.0
This McDonald's use to be the best around not sure what happened but I try my best not to stop here any more.
CT
Christy T
Nov 20, 2025
1.0
Went through drive thru and paid at first window. When I approached the second window, I was putting the change up (a few bills were given back, when I had paid). And there was a foreign guy working that window. He started saying something about wanting my money, that I was putting up. I could not even understand him at first.
Then my daughter said he was saying “We need money. Don’t have no money.” And had his hand out. Hef was serous, too. It was weird and uncomfortable.
Don’t think I will be going back here.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7, including same-day and no-contact delivery options.
Can I use mobile apps to order from this McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this location have a drive-thru service?
Yes, this McDonald's offers a 24/7 drive-thru service.
What services does this McDonald's provide apart from dining in?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 1855 Almaville Rd, Smyrna, TN 37167, USA.
What nearby restaurants can I visit around this McDonald's?
Nearby restaurants include Captain D's (seafood), Sitane Market and Deli (grocery & Thai cuisine), Subway (sandwiches), Little Caesars Pizza, Quiznos, and Sonic Drive-In for burgers and fast food.
Are there convenience stores or gas stations near this McDonald's?
Yes, nearby you can find Sudden Service, Shell, MAPCO, Circle K, and Kangaroo Express, offering convenience items and fuel services.
What other services or businesses are near this McDonald's for customer convenience?
Nearby services include Deerfield Inn and Suites hotel, Pets R Us Vet, Bitcoin Depot ATM, Smyrna Liquors, and home improvement contractors like Miracle Method Surface Refinishing and Greco Flooring Inc.