McDonald's

3.6
2320 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1855 Almaville Rd, Smyrna, TN
37167, United States

Hours

Reviews

3.6
2,320 reviews
5 stars
876
4 stars
482
3 stars
406
2 stars
176
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Customers reported unsanitary conditions in the dining area and bathrooms, with many tables left dirty.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect orders and poorly prepared items.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including lack of communication and disrespectful interactions.
  • MT
    Mark Tillis
    5 days ago
    1.0
    I waited 30 mins for my food never got it instead they rather give friends free food smh this is the second this has happened if they look even a little busy don’t waste your time.
  • BF
    box fire
    Jan 1, 2026
    1.0
    It's time to call out ridiculous prices. The frappe is over $6 for a large and is less then half the size it used to be. The review stands till you lower the price or make the drink the old size
  • CS
    C Swanner
    Dec 20, 2025
    1.0
    Horrible. No respect. No courtesy. An order mistake was understandable but no apology, no communication, and only the minimum to make it right are totally unacceptable. All of this came from both the cashier and a manager which is inexcusable.
  • LL
    Lovely Lady
    Dec 20, 2025
    2.0
    This McDonald's use to be the best around not sure what happened but I try my best not to stop here any more.
  • CT
    Christy T
    Nov 20, 2025
    1.0
    Went through drive thru and paid at first window. When I approached the second window, I was putting the change up (a few bills were given back, when I had paid). And there was a foreign guy working that window. He started saying something about wanting my money, that I was putting up. I could not even understand him at first. Then my daughter said he was saying “We need money. Don’t have no money.” And had his hand out. Hef was serous, too. It was weird and uncomfortable. Don’t think I will be going back here.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7, including same-day and no-contact delivery options.