Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,304 reviews
5 stars
867
4 stars
482
3 stars
403
2 stars
175
1 star
377
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported dirty dining areas and tables, with some stating that the bathrooms were also unclean.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Customers expressed dissatisfaction with food quality, including overcooked items and incorrect orders, though some noted fresh and hot food on occasion.
Fast Service
A number of reviews praised the speed of service, particularly in the drive-thru, although this was inconsistent across visits.
Customer Experience
Several customers mentioned a lack of interaction and friendliness from staff, impacting their overall experience.
- WCWestTx Chick3 days ago5.0During morning rush hour, zipped thru the drive through in about 3 minutes flat. Cheerful employees too.
- CTChristy T4 days ago1.0Went through drive thru and paid at first window. When I approached the second window, I was putting the change up (a few bills were given back, when I had paid). And there was a foreign guy working that window. He started saying something about wanting my money, that I was putting up. I could not even understand him at first. Then my daughter said he was saying “We need money. Don’t have no money.” And had his hand out. Hef was serous, too. It was weird and uncomfortable. Don’t think I will be going back here.
- DHDee HaywoodNov 9, 20251.0I don't understand why almost every time I visit this McDonald's, (which I very very seldom eat these days) you have to pack a lunch!!!!! 😒 for the last 3 visits I've taken my little neice to get breakfast or late lunch before or after taking her to school we have a 20-30 minute wait, in the drive thru even when she uses her mobile app!!!! That's awful + its been lik this for quite a while!!! Please get these employees sone Chi-fil-A training and customer service skills!!! That's all I Have to say!!! Not coming back!! Holla God bless
- LMLesli MonteroNov 9, 20253.0Se equivocan en las órdenes y en ocasiones no las dan completas
- JMJoanna MannNov 2, 20251.0I was on lunch break, drive thru was long, decided to go inside. Maybe could get helped a little faster. Waited 15 mins while works were goofing off. When I received my food, he told me one of the workers gave my sandwich to another customer. I get back to work, and realize I didn’t get my chicken wrap); thoroughly disappointed.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7, including same-day and no-contact delivery options.
Can I use mobile apps to order from this McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this location have a drive-thru service?
Yes, this McDonald's offers a 24/7 drive-thru service.
What services does this McDonald's provide apart from dining in?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 1855 Almaville Rd, Smyrna, TN 37167, USA.
What nearby restaurants can I visit around this McDonald's?
Nearby restaurants include Captain D's (seafood), Sitane Market and Deli (grocery & Thai cuisine), Subway (sandwiches), Little Caesars Pizza, Quiznos, and Sonic Drive-In for burgers and fast food.
Are there convenience stores or gas stations near this McDonald's?
Yes, nearby you can find Sudden Service, Shell, MAPCO, Circle K, and Kangaroo Express, offering convenience items and fuel services.
What other services or businesses are near this McDonald's for customer convenience?
Nearby services include Deerfield Inn and Suites hotel, Pets R Us Vet, Bitcoin Depot ATM, Smyrna Liquors, and home improvement contractors like Miracle Method Surface Refinishing and Greco Flooring Inc.