Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
178 reviews
5 stars
99
4 stars
24
3 stars
11
2 stars
10
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were criticized for rudeness and lack of attentiveness.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
Food Quality
The quality of the sandwiches received positive remarks, particularly regarding the freshness of ingredients and the bread, although some customers experienced issues with soggy or poorly assembled sandwiches.
Cleanliness
The location was frequently noted for its cleanliness, with several customers appreciating the tidy environment.
Delivery Issues
Numerous complaints were made about slow delivery times and problems with online orders, leading to dissatisfaction among customers.
- TST sOct 26, 20251.0They dont have everything like the one by home depot, service was crap they wasn't listening to hear me to know what I wanted on my sandwich and when I asked if they have (dada) they give a deer in headlights look like they dont know what it is but clearly displays it on menu
- S# sSep 19, 20255.0Katie and Donovan were class acts with their superior customer service! Fresh food, fast and with a smile. Try them out today! P.s. they deserve a big raise!
- TOTiffany O'DonnellSep 10, 20253.0I can see why this location has low reviews. I feel like the customer service is lacking and they also forgot my pickle. This is my first time trying Jimmy John’s. The sub itself was good though.
- NJNicole JohnsonJul 22, 20255.0I love JJ, but unfortunately, the last 2 sandwiches I ordered online and picked up were incorrect. I didn’t complain the first time, but today I called. JJ then made me an entire new sandwich and delivered it to me! This is AWESOME Customer Service! Thank You for making it right! I know mistakes happen, but I was just calling to make sure it didn’t happen a 3rd time, instead the sweet lady remade my sandwich and had it delivered to me! Respect for properly fixing a concern!
- DGDesmond GreenJul 18, 20255.0Great service, was fast and smooth!