Dutch Bros Coffee

4.6
238 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
344 W Sam Ridley Pkwy, Smyrna, TN
37167, United States

Hours

Reviews

4.6
238 reviews
5 stars
196
4 stars
14
3 stars
7
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Drink Quality

The drinks received positive feedback for their taste and variety, although some customers noted inconsistencies in quality.

Wait Times

Several reviews mentioned long wait times, particularly in the drive-thru, which affected overall satisfaction.

Atmosphere

Customers appreciated the upbeat and fun atmosphere created by the staff, making visits enjoyable.
  • JD
    Justin Didon
    2 days ago
    1.0
    Mobile ordering that doesn’t start until after the pickup time is just waiting in line with extra steps. What’s the point of mobile ordering if the drink isn’t even started until after the pickup time? Mobile order is supposed to save time — not be standing around while people who ordered later get served first. If Dutch Bros doesn’t queue or pre-make mobile orders, just be honest and call it a pre-order. This defeats the entire purpose.
  • SC
    Sydni Calicker
    3 days ago
    3.0
    I like the team and the location I convenient. However I agree with others reviews about being a bit of miss and usually a miss. The drinks are usually decent or good but never what I ask for, never the milk or syrups modifications. Long wait times even for order ahead. However the team is friendly.
  • JH
    Justin Hill
    Jan 3, 2026
    5.0
    Okay, so my Mom and I were shopping at Target and when I went to get a Starbucks, she said, "WAIT! You have to try Dutch Bros instead!". So we went over after shopping and I had a medium Hazelnut Truffle Mocha, iced. No extra charge for sugar free syrup or an oat milk substitution. The coffee literally tatsed like it smells! Absolutely perfect and delicious! I woke up this morning and rushed over to get another cause I don't live around here. I have a new coffee obsession. I think the price was either similar or a little cheaper than Starbucks, but the quality/taste was significantly better. I will definitely be going back the next time I'm in town.
  • AP
    Anita Patton
    Dec 4, 2025
    5.0
    The service was A+. I'd strongly urge you to give them a try.
  • KM
    Kae mah
    Nov 21, 2025
    1.0
    The second lane of cars got completely ignored for about 15 minutes while the entire first lane emptied. Once the first lane emptied, the girl taking the orders left and went inside. Eventually all 4 cars in the second lane left. Good job.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!