Dutch Bros Coffee

4.6
231 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
344 W Sam Ridley Pkwy, Smyrna, TN
37167, United States

Hours

Reviews

4.6
231 reviews
5 stars
191
4 stars
14
3 stars
6
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Drink Quality

Overall, customers enjoyed the drinks, with specific mentions of favorites like the Annihilator and Caramelizer, though some reported inconsistencies.

Wait Times

Several reviews noted long wait times, particularly during busy periods, which affected the overall experience.

Atmosphere

The atmosphere was frequently described as fun and inviting, contributing positively to the customer experience.

Order Accuracy

While many customers received their orders correctly, there were instances of incorrect orders that led to dissatisfaction.
  • KM
    Kae mah
    3 days ago
    1.0
    The second lane of cars got completely ignored for about 15 minutes while the entire first lane emptied. Once the first lane emptied, the girl taking the orders left and went inside. Eventually all 4 cars in the second lane left. Good job.
  • LB
    Lori Bland
    6 days ago
    5.0
    Great coffee, great people.
  • RJ
    Ryan Johnson
    Nov 7, 2025
    5.0
    Expensive but good. The wait can be a little long.
  • KM
    K M
    Oct 30, 2025
    5.0
    William was an absolute doll! It was my first time at Dutch Bros and they helped answer ALL of my chocolate milk questions! My drink was also one of the best I’ve ever had! Shout out to the person that made it too! I can’t wait to be back! Everyone was so nice! 💕
  • HR
    Haley Ross
    Oct 22, 2025
    3.0
    I love Dutch Bros and usually have amazing experiences at other locations — the drinks, energy, and customer service are always top-notch! Unfortunately, this specific location can be hit or miss. Sometimes the drinks are perfect and the staff is super friendly, but other times the quality or consistency just isn’t there. I still love Dutch Bros overall, but I usually try other locations when I can since they tend to be more reliable

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!