Dutch Bros Coffee

4.6
515 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
540 Enon Springs Rd E, Smyrna, TN
37167, United States

Hours

Reviews

4.6
515 reviews
5 stars
431
4 stars
33
3 stars
19
2 stars
10
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, upbeat, and providing exceptional service, although some reported instances of rudeness.

Drink Quality

The drinks received positive feedback for being delicious and well-prepared, but there were occasional complaints about inconsistency in taste.

Speed of Service

Several reviews noted slow service times, particularly during busy periods, leading to frustration among customers.

Atmosphere

Customers appreciated the positive vibes and friendly atmosphere at the location, contributing to an enjoyable experience.
  • CJ
    C (J)
    Dec 25, 2025
    5.0
    On December 24, 2025, at approximately 3:00 PM, I experienced exceptional service from your team. The young woman who assisted me with my order and the young man at the window were both remarkably professional and personable. I trust that management recognizes and rewards such outstanding customer service, as it is a rare and valuable asset in today's business environment. The drinks were delicious.
  • LR
    L Ree
    Nov 29, 2025
    1.0
    I always get rude people at this location:( The one on Sam Ridley is better even though it’s more far than where I am
  • JH
    Josie Harris
    Nov 26, 2025
    3.0
    Kind of upset about my recent visit. I really like Dutch Bros, but this was not it. I'm traveling for the holidays, so I asked for my iced drink to just leave room for ice so that I can add it in the morning. The cashier/barista insisted on me getting it done a different way, which would add extra sweetener/shots/milk/etc all the way to the top. After going back and forth, I said "Fine, just add the ice, I'll just scoop it out myself," and she said "No, ma'am, you can still get it without the ice, but this way you get a full cup" - I didn't want a full cup, I wanted room for ice so my drink isn't watered down when I leave in the morning. Instead, I get to enjoy a drink that's now room temperature halfway through the drink and it's pretty gross. I genuinely thought this would be an easy ask, but I guess not.
  • BS
    Bethany Sanzi
    Nov 14, 2025
    5.0
    It's coffee and pup cups!! Dutch is my favorite. Love my blended golden eagle
  • BL
    Bari Little
    Nov 14, 2025
    3.0
    Coffees are great and the new breakfast items are nice too. The service is slow. It shouldn't take 15 minutes (ordering at the window) for 2 drinks. I saw 3 cars leaving the line that morning. The girl taking orders must have been friends the the person in front of me. They talked right up to the window and got mad when I said something...funny now she wants to take my order. IM AT THE WINDOW NOW. Should have done that 4 cars back. I don't go here for me. I go for others in my home. I prefer Starbucks further down the street, but I'll take that drive for myself

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!