Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Smyrna, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
677 reviews
5 stars
308
4 stars
113
3 stars
70
2 stars
38
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including long wait times, rude staff, and incorrect orders.
Management Issues
Many reviews indicated a lack of effective management, leading to disorganization and untrained staff.
Product Availability
Frequent complaints about being out of stock on popular items, including donuts and drinks.
Customer Experience
Overall customer experience was negatively impacted by staff attitudes and service delays.
Mixed Reviews
Some customers had positive experiences with friendly staff and good products, but these were overshadowed by negative feedback.
- NMNick MaddoxNov 11, 20251.0Please don’t go there staff will directly ignore you
- CLCar LegendsOct 4, 20251.0Baddest place ever I stand there for hours nobody even asked me. Hey how can I help you or what do you want?
- DHDestinee HudsonSep 27, 20251.0Worst Dunkin ever. Service is terrible. Please don’t go here.
- BSBecca SSep 17, 20252.0I haven't been to a baskin Robbins in years, but recently moved back to this area and have been having a craving for the reeses peanut butter sundae. So I ordered one. I wish I had gotten one! I'm not sure what this lady made me, but it was not even close to what I had ordered. Then on top of it, covered with it whip cream to the point where I couldn't see the ice cream, I wasn't in a position to watch her making it, so I had to take it on faith, she knew what she was doing. Upon getting home, craving my sundae, I scraped off the whip cream, to find nuts, & chocolate ice cream, with a cherry.. I was instantly very upset. For literally 1 scoop of ice cream, 8 pieces of nuts, 1 cherry, and enough whip cream to gag a mule, cost me $7.50! Which I wouldn't have had an issue with, IF IT'S WHAT I HAD ORDERED! It's not like they were busy, as I was literally the only one in the place besides the lady that worked there! She was nice enough, just had NO idea on how to make what I asked for... major disappointment!! I hope there's others still sins so I can try a different location because I won't be back to this one...
- NRNohemi RiveraAug 23, 20251.0Service was awful
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Smyrna, TN?
Dunkin' in Smyrna is open Monday to Saturday from 4:30 AM to 10:00 PM and on Sunday from 6:00 AM to 10:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What are some of the special holiday drinks available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead to skip the line at this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on Apple and Android devices for a fast grab-and-go experience.
What type of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' have a drive-thru available?
Yes, the Smyrna Dunkin' location features a drive-thru service for convenient ordering.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' store.
Which nearby places can I visit before or after stopping at Dunkin'?
Nearby you can visit Baskin-Robbins for ice cream and treats, Floyd’s Burger Joint for a meal, or 7-Eleven for convenience shopping.
Are there automotive services near this Dunkin' location?
Yes, nearby automotive services include Firestone Complete Auto Care, Tire World, Inc, U-Haul Neighborhood Dealer, and Wash N' Roll Car Wash - Smyrna, TN.
What financial institutions are located close to Dunkin' in Smyrna?
Nearby financial institutions include Veritas Federal Credit Union and Heritage South Community Credit Union, both offering ATM services.