Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Smyrna, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
683 reviews
5 stars
311
4 stars
113
3 stars
70
2 stars
38
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff displaying rude attitudes and a lack of engagement with customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders and poorly prepared food and drinks.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and for in-store orders, even when the location was not busy.
Food Quality
Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale donuts and poorly made beverages.
Management Issues
Feedback indicated a need for better management and training, as many customers felt that staff were unprofessional and untrained.
- JBJoy Bliss3 days ago5.0Neville is such a nice and friendly professional employee!!! Always good to see him smiling!! He keeps me coming back!
- HHHarlieDec 29, 20251.0Terrible customer service. Real shitty attitudes.
- BCBlake ClarkDec 28, 20255.0Fantastic food and really nice people. The food bowl is amazing.
- GMgabby martinDec 21, 20251.0Manager & employees alike all got the same stank attitude . Long faced & miserable everytime I come. Get a new manager.
- SSSamPirelliDec 19, 20251.0Ordere two cappucinos via UberEats, and they just made two regular coffees with milk, disgusting service.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Smyrna, TN?
Dunkin' in Smyrna is open Monday to Saturday from 4:30 AM to 10:00 PM and on Sunday from 6:00 AM to 10:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What are some of the special holiday drinks available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead to skip the line at this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on Apple and Android devices for a fast grab-and-go experience.
What type of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' have a drive-thru available?
Yes, the Smyrna Dunkin' location features a drive-thru service for convenient ordering.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' store.
Which nearby places can I visit before or after stopping at Dunkin'?
Nearby you can visit Baskin-Robbins for ice cream and treats, Floyd’s Burger Joint for a meal, or 7-Eleven for convenience shopping.
Are there automotive services near this Dunkin' location?
Yes, nearby automotive services include Firestone Complete Auto Care, Tire World, Inc, U-Haul Neighborhood Dealer, and Wash N' Roll Car Wash - Smyrna, TN.
What financial institutions are located close to Dunkin' in Smyrna?
Nearby financial institutions include Veritas Federal Credit Union and Heritage South Community Credit Union, both offering ATM services.