Brand Certified
Dunkin'
3.9(739 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
561 Sam Ridley Pkwy W, Smyrna, TN
37167, United States
Certified by Dunkin' • Mar 01, 2026
(615) 462-5450
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Smyrna, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
739 reviews
5 stars
392
4 stars
143
3 stars
72
2 stars
39
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported rude interactions and inconsistent service.
Order Accuracy
There were numerous complaints about incorrect orders and items missing from orders, leading to frustration among customers.
Speed of Service
While some reviews highlighted quick service, many customers experienced long wait times, especially in the drive-thru.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others reported issues like cold or poorly prepared items.
Cleanliness
The cleanliness of the location received positive remarks, although some customers noted issues with the overall atmosphere.
- EGElizabeth Griffin1 day ago5.0The staff is great. Friendly and knowledgeable. They make the drinks the way you requested. Every time I’ve gone in, I’ve been greeted immediately, and as a customer service representative myself, that’s a great quality to have.
- LJLinda St JohnFeb 26, 20265.0We ordered 2 Frozen no sugar blueberry frozen coffees, they were delicious.
- BDBlair DeanFeb 21, 20265.0I’ve had consistently great experiences at Dunkin’ in Smyrna. The refreshers, iced coffee, donuts, and breakfast sandwiches are always delicious, and my mobile orders are always made quickly and accurately. The staff is friendly, and it’s a dependable stop when I need a quick breakfast.
- LELily EllisFeb 13, 20265.0I really enjoy this Dunkin’ location. The customer service is always excellent, and as a regular, I appreciate seeing how hard the staff works. Not only that but they even apologized about the wait time for my small latte. Granted the wait time was ONE minute. Like no need to apologize. Just an overall great experience. Glad I’m a regular here. 🙂🙂
- BGBethany GFeb 6, 20265.0Service here is 100 times better than that God awful Dunkin' location on Cane Ridge in Antioch. This place is my go-to from now on and I certainly would drive anywhere outta my way to be treated as I would want to be treated-with respect. I think some employees forget that customers pay their paychecks and so they become rude and very snarky (referring to the Cane Ridge in Antioch) BUT not this location in Smyrna...they know how to treat their customers. They are quick and the food I've gotten was so hot I had to wait 5 minutes to eat it but it was certainly worth it.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Smyrna, TN?
Dunkin' Smyrna is open Monday to Thursday from 4:30 AM to 9:00 PM, Friday from 4:30 AM to 8:00 PM, Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location has a drive-thru available for convenient ordering.
Can I place a pickup or delivery order at Dunkin' Smyrna?
Yes, Dunkin' Smyrna offers both curbside pickup and delivery services.
Are there any special seasonal drinks available at Dunkin' Smyrna?
Yes, during the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte and Berry Sangria Refresher, along with favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Where is Dunkin' Smyrna located?
Dunkin' is located at 561 Sam Ridley Pkwy W, Rutherford, Smyrna, TN 37167, USA.
Does Dunkin' Smyrna serve breakfast and lunch?
Yes, Dunkin' Smyrna serves breakfast, lunch, and brunch.
What payment methods are accepted at Dunkin' Smyrna?
Dunkin' Smyrna accepts both debit and credit cards.
What nearby restaurants can I visit around Dunkin' Smyrna?
Near Dunkin' Smyrna, you can find Taco Bell, Thida Thai, and Salvo's Pizza, offering a variety of fast food, Thai, and Italian dining options.
Are there any beauty salons near Dunkin' Smyrna?
Yes, nearby beauty salons include Grace & Joy Salon Suites, Desiree Marie Hair, and precious Luxe Style for hair and beauty services.
Which real estate services are available close to Dunkin' Smyrna?
Several real estate agents and services are nearby, including Parks, Miriam Cervantes Realtor, Melissa Jenkins, and Cadence Real Estate.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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