Chipotle Mexican Grill

Reviews

• BL

  becca lynne

  2 days ago
  2.0
  was unable to talk to a manager. And customer service was no help. I didn’t want to make a review, but I came in today and had a terrible service experience. The front of the house seemed like they didn’t even get trained. They did not know what they were doing. And the older people stood in the back and watched them as they messed up both of my orders. One of my orders is $30 so to spend that much on food and not get what I wanted was not a good experience. I do not blame the front of the house workers as it seemed they did not know what they were doing like they were not trained
• JP

  JEET PATEL

  3 days ago
  1.0
  My experience at this Chipotle was unacceptable. The food quality was very poor, and the customer service was basically nonexistent. The grill and prep areas were visibly filthy —it’s shocking that a restaurant would operate in that condition. Customers should never have to pay for low-quality food, dirty equipment, and staff who clearly don’t care about service or cleanliness. This location urgently needs serious management attention and a complete cleanup. I will not be returning, and I cannot recommend this place to anyone until major
• EG

  Effie Gregory

  Nov 12, 2025
  1.0
  Visited this location on 11/12/2025 at 12:13pm ticket#10064 - this was by far the worst experience and I will NOT be back due to it. NOT A SINGLE MANAGER IN SIGHT. The ladies making the bowls do not greet you and just stare at you. The younger spanish lady was rude when I asked were they ready to make my bowl because I was confused as to why they are just staring at me instead of trying to take my order?? She continued to stare me in my face the entire time and not say one word to me super passive aggressive. The whole interaction was just weird! Pleae hire people who WANT to be customer faced and dont treat paying customers like we are inconviencing them. I paid over 30 dollars for my meal and would atleast appreciate a hello. I could go on but I wont just know you have lost two customers at this point and based off the reveiws plenty of more!
• MM

  mikayla

  Oct 24, 2025
  1.0
  Yeah so i will never go here again. Bowls are mad skimpy, The employees dont really listen that well. I askd for a little bit of corn because i dont like a lot of onions, she puts a whole spoon full. The same with lettuce, i said a little and she put a whole hand then laughed. 50% corn and lettuce more than anything else . thats makes no sense.
• AA

  Ayman

  Oct 17, 2025
  1.0
  I had a very disappointing experience at this location today at 10:10 PM. These two African American women were unwelcoming and rude from the moment I walked in. I wasn’t greeted, my order felt completely rushed, and to make matters worse, it was prepared incorrectly. When I politely asked for green sauce on the side, I was told there wasn’t any—even though I saw it with my own eyes. It felt like I was being dismissed for no reason, and the overall attitude was careless and unprofessional. I’ve been coming to this Chipotle for a long time because it used to be a reliable spot, but this experience makes me seriously reconsider returning. Management needs to address customer service standards here immediately.

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