Buffalo Wild Wings

3.8
2053 reviews
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Business Details

430 Sam Ridley Pkwy W, Smyrna, TN
37167, United States
(615) 459-0070
https://www.buffalowildwings.com/locations/us/tn/smyrna/430-sam-ridley-parkway-west/sports-bar-149
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
430 Sam Ridley Pkwy W, Smyrna, TN
37167, United States

Hours

Reviews

3.8
2,053 reviews
5 stars
946
4 stars
488
3 stars
222
2 stars
143
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, unresponsive staff, and poor management, leading to long wait times and dissatisfaction.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, poorly cooked, or incorrectly prepared items.

Positive Staff Experiences

Some customers praised specific staff members for their excellent service, indicating that individual servers can significantly enhance the dining experience.

Inconsistent Experience

The overall experience varied greatly, with some customers enjoying their visits while others had negative encounters, suggesting a lack of consistency in service and food quality.

Atmosphere

The restaurant's atmosphere was generally described as vibrant and suitable for sports fans, although some noted it could be noisy.
  • CB
    Cher Bear
    4 days ago
    4.0
    Wings were really good but $6 for the small amount of wedges was crazy. It’s still our go to place but I won’t order no more sides if they’re going to be stingy.
  • MS
    Mark Samuelson
    6 days ago
    1.0
    Cold beer, cold wings, cold fries, cold service. The air that was blowing in us was cold as well. The whole experience was horrible.
  • AH
    Anet Hernandez
    Nov 16, 2025
    5.0
    Clea is such a great server! Awesome service! 10/10 will definitely come back!
  • JB
    Jackson Burke
    Nov 14, 2025
    5.0
    BWWs in Smyrna is an awesome spot whenever you're in the mood for some grub à la bar food! The food is surprisingly good for a chain, not to mention the staff is generally quite nice and attentive. What I particularly enjoy about BWWs is that while, yes, they certainly check all the boxes on a classic and typical sport's bar vibe checklist, their execution (i.e. the ambiance) is notably more polished and refined (if you're a fan of grungy dive bar scenes, this may actually be a turn-off).
  • MM
    Michael Maloney
    Nov 12, 2025
    4.0
    Good for sports fans. Many of the dozens of TVs are tuned to something. On Football Sundays they usually have almost every live game. Food is mediocre. I've had both good and bad things come out of the kitchen. Many good national brand beer options. The staff is 99% awsome. Most of the servers are hustling and working what seems like too large of an area. But maybe that works out for them (?). Tip them well please. Extra thanks to the corporate people for trying to do something for Veteran's Day. It is appreciated. Picture says the rest.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Smyrna specialize in?

Buffalo Wild Wings in Smyrna specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Smyrna?

Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to midnight, and Friday and Saturday from 11:00 AM to 1:00 AM.