Numerous customers reported slow service, unresponsive staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, with some customers expressing disappointment in the taste.
Positive Staff Experiences
Despite the negative feedback, several customers praised specific servers for their attentiveness and friendliness, indicating that service quality can vary.
Management Response
Some customers noted that management was responsive to complaints and attempted to rectify issues, but overall management presence seemed lacking during busy times.
YS
Yunury Salas
4 days ago
2.0
Pedi unas alitas boneless garlic parmesan y estaban picantes. Tenian residuos de salsa buffalo! No me las pude comer. :(
EM
El cucuy De las mañanas
6 days ago
1.0
Food takes like 3 hours to be served! You must place your order the day prior!
AS
AJ Stolz
Jan 3, 2026
1.0
Ordered food to go. Good thing I checked before leaving the parking lot. Kids grilled cheese was mistakenly filled with Kids grilled chicken. Service was slow to respond to patrons waiting to pick up to go food. All that aside, the food was seriously disappointing. Nachos tasted like the chicken was out of a can. You know when you can taste that "metal" like flavor. My chicken salad came with a very small side container of dressing, lettuce was the cheap bottom pieces, and legit my croutons were stale (suspect old). Definitely NOT eating here again. Super disappointed.
RV
Ros Vielma
Dec 30, 2025
5.0
La hamburguesa muy rica lo que debe mejorar es el servicio! Pocos camareros… los que hay son buenos pero no dan abasto
JK
Justin Kulick
Dec 22, 2025
4.0
Pretty good place to go never seems to be too crowded when I am there and the food does not take too long I really love the cauliflower wings and the sampler is the way to go
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Smyrna specialize in?
Buffalo Wild Wings in Smyrna specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Smyrna?
Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to midnight, and Friday and Saturday from 11:00 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Smyrna?
Buffalo Wild Wings is located at 430 Sam Ridley Pkwy W, Smyrna, TN 37167, USA.
How can I contact Buffalo Wild Wings in Smyrna?
You can reach Buffalo Wild Wings Smyrna at +1 615-459-0070.
What kind of establishment is Buffalo Wild Wings in Smyrna?
Buffalo Wild Wings Smyrna is a sports bar and chicken wings restaurant that also offers takeout services.
Does Buffalo Wild Wings in Smyrna have an official website or social media presence?
Yes, you can find more information at their official website https://www.buffalowildwings.com/locations/us/tn/smyrna/430-sam-ridley-pkwy--w/sports-bar-149/ and their Facebook page at https://www.facebook.com/446614342033057.
What nearby parks can visitors to Buffalo Wild Wings enjoy before or after their meal?
Visitors can enjoy Lee Victory Recreation Park, which is close to Buffalo Wild Wings and offers attractions and activities for outdoor fun.
Are there other dining options near Buffalo Wild Wings in Smyrna?
Yes, nearby dining options include Krispy Kreme Doughnuts, Jamba smoothie bar, Dairy Queen, Camino Real Mexican restaurant, Papa Murphy's pizza, and Penn Station East Coast Subs.
What nearby services are available around Buffalo Wild Wings in Smyrna?
Nearby services include Appliance Repair by Asurion, Cricket Wireless Authorized Retailer, uBreakiFix for electronics repair, Aspen Dental offices, Minute Key locksmith, and Valvoline Instant Oil Change.
Are there places to withdraw cash near Buffalo Wild Wings in Smyrna?
Yes, nearby you can find Bitcoin ATM Teller Smyrna - Coinhub and LibertyX Bitcoin ATM for cash withdrawals and currency exchange.