Bojangles

4.1
867 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1590 Lee Victory Pkwy, Smyrna, TN
37167, United States

Hours

Reviews

4.1
853 reviews
5 stars
467
4 stars
187
3 stars
85
2 stars
44
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently noted that the food was hot, fresh, and delicious, though there were complaints about inconsistency, with some items being overcooked or stale.

Customer Service

The staff was often described as friendly and polite, but there were several reports of poor service, including long wait times and order inaccuracies.

Cleanliness

Many reviews praised the cleanliness of the restaurant, contributing positively to the overall dining experience.

AI Ordering Issues

Several customers expressed frustration with the automated ordering system, reporting incorrect orders and delays.

Inconsistency

There were mixed reviews regarding the consistency of service and food quality, with some customers experiencing excellent service while others faced significant issues.
  • TP
    Tae Park
    Nov 10, 2025
    5.0
    This location gives me good vibe. I have only done drive-thru, but everytime I pull up every staff is nice. I can feel something good is going on and I appreciate that. Then now they even brought in another fabulous staff. She may start with sudden "It's Bo Time" that gets me jump from my seat everytime I hear, but she gets my order right everytime. Her name is Bo Linda. I love you, Bo Linda
  • BF
    Brandi Fisher
    Nov 8, 2025
    2.0
    The ONLY reason for 2 stars is because you have to speak to AI to order in drive thru, I had questions it could not answer (out of Starry, what kind of juice do you have___________do you have apple juice_________it took 2 minutes to try to answer, orange juice. I hate it & do not understand why a company would use it. I pulled up to the window & a wonderful person assisted me so I give 2 stars instead of no stars. TERRIBLE service with AI.
  • KP
    Karen Panzica
    Nov 7, 2025
    5.0
    A few years ago the biscuits were a hit or miss, sometimes great & sometimes dry and stale. This last year I often order a breakfast biscuit with bacon, egg & cheese, and they have been absolutely delicious. Big, soft, fresh buttery biscuits, fluffy, freshly made eggs, and served hot enough to melt the cheese. The bacon is delicious. No matter the time of day that this breakfast item is served, it has been consistently excellent. The drive-thru is a pleasure to use with friendly service. By the way, the Bo Bites chicken nuggets are good also. Whoever is in charge of this Smyrna location, keep up the good work!
  • CJ
    Christopher Jackson
    Oct 30, 2025
    5.0
    Its bojangles, really good food for fast food fried chicken, when I ate here everything was fresh and the workers here are super super friendly. Great service, really.
  • SS
    Sandy
    Oct 21, 2025
    5.0
    Love going to Bojangles when we’re in the South. They always have great food that is made fresh. We especially like getting the Biscuit with Country Ham and Egg with BoRounds Potatoes ! The biscuit was sooooo buttery. The customer service at this particular Bojangles was Excellent. You could tell they took pride in providing outstanding quality and friendliness for all their customers. We will definitely be coming back !!

Frequently Asked Questions About Bojangles

What are the usual hours of operation for Bojangles in Smyrna?

Bojangles in Smyrna is open daily from 5:00 AM to 10:00 PM, with extended drive-through hours until 11:00 PM on Fridays and Saturdays, and opening at 6:00 AM on Sundays for drive-through.

Does Bojangles offer drive-through service?

Yes, Bojangles has a drive-through available daily, with hours generally from 5:00 AM to 10:00 PM, extended to 11:00 PM on Fridays and Saturdays.