Brand Certified
Arby's
3.9(693 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
582 Enon Springs Rd E, Smyrna, TN
37167, United States
Certified by Arby's • Mar 01, 2026
(615) 223-8641
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/tn/smyrna/582-enon-springs-rd-e/store-6537
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
693 reviews
5 stars
347
4 stars
159
3 stars
71
2 stars
35
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising friendly and efficient staff, while others reported rude behavior and slow service.
Food Freshness
Many customers expressed dissatisfaction with food freshness, citing cold or old food, while others enjoyed hot and fresh meals.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to frustration among customers.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several customers appreciating the tidy environment.
Management Issues
Several reviews pointed out problems with management, including unhelpful attitudes and poor handling of customer complaints.
- PRPaul RitterFeb 20, 20261.0Ignores customers and out of stock food. Location needs closed.
- GGGherig GrayJan 23, 20265.0Placed a big order for work today. Everything was correct with my order 24 items. The young woman Jaslene at the counter was very organized. She let me know what items were in each bag. Its good to see someone care about their work ethic. Good job 👏
- FBFarm BoyNov 27, 20254.0Manager at night with colored hair , not friendly, not a smile , unhelpful until cashier asked him to do something, acted like I wasn't there, sad I love this store
- CJConnie JacksonNov 14, 20252.0Curly fries were cold and just pieces, absolutely the bottom of the bag, no curls. The beef and cheddar was small and hardly no cheese & what happened to the onion bun?? ..no condiments at the stand at all had to go get packets at front counter. Although the cashier was nice and the store clean, for a Friday night at 6 p.m. it was like they werent wanting to cook fresh food, fresh fries, like at closing.The buns were chewy like microwaved. Highly disappointed in the food!
- CHCharlotte Hodges-BrownOct 27, 20253.0Fries 98% of the time are cold I always order French dip with extra meat and 93% don’t get it The Gyros are very good choice
Brand Certified Facts from Arby's
This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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