Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 25 minutes for their orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, old oil used for frying, and incorrect orders.
Staff Performance
Feedback on staff was mixed; some praised friendly service while others criticized poor management and lack of attention to customer needs.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with some noting it was well-maintained and inviting.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.