Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Smithville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 602 Congress Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
968 reviews
5 stars
415
4 stars
221
3 stars
121
2 stars
56
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 30 minutes, with some experiences taking up to an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers consistently receiving the wrong items or missing components.
Food Quality
Feedback indicated that food quality was often poor, with complaints about cold, stale, or improperly cooked items.
Customer Service
While some staff members were praised for their friendliness and helpfulness, many reviews noted rude service and a lack of accountability from management.
- SESteven EmbertonSep 22, 20251.0Wast of my time and money every time iv ever been my order has been wrong they burn the onion rings and tots and fries on top of that you have to wait forever if you want lunch better get there at breakfast time
- MJMike JordanSep 18, 20251.0There is a lack of focus on door dash orders, waited 20 minutes for four drinks, two separate visits.
- LCLaura CurranSep 13, 20252.0It was probably only one person working but sat there for 30 minutes and pressed the button 19 times. One employee doing everything in her power not to be backed up on orders. Poor thing. Went to bumpers instead.
- RRRobertSep 12, 20255.0Oh my goodness, Jeremiah was VERY helpful, uploaded app, explained it, showed me specials, food was fresh! 🤩
- BCBilly ConleyAug 31, 20251.0Ordered 3 combo meals and they charged for one and the other two rang them up individually. Why would they do that is my question. The speaker they couldn’t hear and had to almost yell the order 3 times for them to get it wrong. The app wasn’t working as usual with this sonic or my meals would have been a bit cheaper. When this was brought to the server they were rude about it. Not a problem at all because I don’t have to go back and get crap services. And I posted the receipt so you can see for yourself.