Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 120 E Broad St in Smithville, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported dissatisfaction with the quality of the food, citing issues such as dry pizzas, lack of toppings, and overall poor taste.
Service Issues
Numerous reviews highlighted slow service, understaffing, and poor customer service experiences, including long wait times and unresponsive staff.
Cleanliness and Atmosphere
Some customers appreciated the cleanliness and updated appearance of the restaurant, while others noted issues with the dining area being closed and a lack of attention to cleanliness.
Staff Performance
While some reviews praised friendly and helpful staff, others reported negative experiences with specific employees, indicating inconsistency in service quality.
TT
Taylor Tayse
3 days ago
2.0
Is it just me or is the bread stick crust not as moist or as soft as it used to be? I ordered the $19.99 trio and unfortunatly neither the thin crust buffalo chicken pizza nor the thin crust pepperoni barely have any sauce or cheese on it. It looked like it sat under a heat lamp and was dried out. It taste fake. I was expecting saucy cheezy pizzas. I stopped ordering from Pizza Hut years ago because of that reason and thought maybe they have reedemed themselves. The employees need proper training and someone who cares about the business to turn this place around. They do a good job on the wings.
HH
Heyitsmario
6 days ago
5.0
I was at Pizza Hut for a fire inspection, and I was impressed by how well the staff worked together. They actually enjoyed being around each other.
The rest of the building feels updated and up-to-date. They remodeled just last year, and it looks cleaner and brighter than before. The new layout makes it easy to walk in, place an order, and head out without feeling overwhelmed. Parking is more than sufficient, the lobby is open and welcoming, and the whole space feels intentionally designed to be efficient, comfortable, and able to handle regular traffic without feeling cramped.
JJ
Josh
Nov 25, 2025
1.0
The doors are never open. Why they have such a large parking lot is questionable since they hate dine in guest.
ST
solomon turley
Sep 5, 2025
1.0
Worst pizza I've ever had. Multiple other customers standing waiting for 15 minutes on food that was supposed to be ready, saying that it's always like this and good luck. After I finally got my food it was terrible. Stay away from this place.
TW
Tristain West
Aug 5, 2025
1.0
This Pizza Hut is severely understaffed. We play star order for 16 wings a little after 4:00 and it said it would be ready by 4:29 so we showed up to the window at 4:30 on the dot and didn't get our food until after 5:00. We couldn't get anybody on the phone and we were not able to go in and speak to someone. Two different people came to the window to ask us the name on the order and the second person told us that our food was coming out of the oven but we still ended up waiting 15 to 20 minutes longer.
Pizza Hut is located at 120 E Broad St in Smithville, TN, 37166.
What are the delivery hours for Pizza Hut in Smithville?
Delivery is available Monday through Sunday, generally from 11:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Can I dine in at this Pizza Hut location?
Pizza Hut in Smithville does not serve dine-in; it offers carryout and delivery services.
What types of pickup and delivery services are offered?
This location offers in-store pickup, delivery, and no-contact delivery services.
How can I order or view the menu for this Pizza Hut?
You can view the menu and place orders online or through the Pizza Hut mobile app using their official website or app links.
Is this Pizza Hut location wheelchair accessible?
Yes, it has wheelchair-accessible entrance, parking, seating, and restroom facilities.
What are the takeout hours for Pizza Hut Smithville?
Takeout hours are from 10:30 AM to 10:00 PM Sunday through Thursday, extended to 11:00 PM on Fridays and Saturdays.
What are some nearby food options to Pizza Hut in Smithville?
Nearby food options include El Jimador Mexican Grill, Subway, KFC, Taco Bell / KFC, Hardee's, McDonald's, Sir Pizza Express, and Bumpers Drive-In of America.
Are there convenience stores or gas stations near Pizza Hut for quick stops?
Yes, MAPCO, Kwik N Ezy Market, and Exxon are nearby convenience stores and gas stations where customers can stop before or after visiting Pizza Hut.
What recreational spots are close to Pizza Hut in Smithville?
Center Hill Lake and The Playland Pals playground are nearby, offering opportunities for outdoor activities around your Pizza Hut visit.