Location.com logo
Brand Certified

Wendy's

3.8
(846 reviews)

Business Details

(931) 492-4239

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Shelbyville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Shelbyville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1047 Madison Street, Shelbyville, TN
37160, United States

Hours

Reviews

3.8
846 reviews
5 stars
355
4 stars
219
3 stars
136
2 stars
54
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and issues with order accuracy, particularly during busy hours.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others complained about cold food and incorrect orders.

Staff Attitude

Staff friendliness received positive remarks, but there were also complaints about rudeness and lack of attention from some employees.

Cleanliness

Several reviews mentioned cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.
  • TF
    Trish Follis
    4 days ago
    1.0
    Ordered at drive through, it took 15 minutes to get our order. It was incorrect (ordered a Dave's double with no cheese). Parked and went inside to let them know they had my order incorrect. I ordered again and stated no cheese again, they made my order incorrect again. At that time, I assume it was the "manager" came out and told me that I said nothing about no cheese. The sandwiches they made were big expensive sandwiches and if I wanted another one, I would need to pay for it! I told her I was not paying for their mistake. She was extremely rude. I told her I wanted my sandwich. She again in a rude, raised tone told me I was not getting another sandwich, if I wanted one I could pay for it. It is sad that a customer is talked so rudely to when it was Wendy's employee's that made the error. Since when is this acceptable.?? Wendys your rating is at 3.8, how low can you go?
  • AL
    Amanda Lyon
    Feb 6, 2026
    5.0
    Wendys breakfast make ya wanna flap yo mama. Ok I love my mama I'd never do that but their breakfast is always hot fresh and to peeeeerfection. 😘👌🏼 Now second shift 🤔 idk but when they wanna be nice and give fresh food. Awwwwwww so good
  • GP
    gary peoples
    Dec 12, 2025
    1.0
    Ordered the new tendys. They are not near as big as the advertisement on their signs or commericals. This should be false advertising. New a good lawyer.
  • MA
    Mark Anderson
    Nov 14, 2025
    5.0
    Thank you for the service and the special order from me
  • MG
    Marcene “Marci” Grobove
    Oct 29, 2025
    5.0
    This particular location always has friendly staff. We visit here maybe 10 times per year and they have yet to make a mistake on her orders.

Frequently Asked Questions About Wendy's

What are the opening hours of Wendy's Shelbyville, TN?

Wendy's in Shelbyville is open Monday through Saturday from 6:30 AM to 1:00 AM, and Sunday from 8:00 AM to 1:00 AM.

Does this Wendy's location offer drive-thru service?

Yes, Wendy's Shelbyville has a drive-thru open during regular hours for your convenience.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: