Wendy's

3.8
841 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Shelbyville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Shelbyville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1047 Madison Street, Shelbyville, TN
37160, United States

Hours

Reviews

3.8
841 reviews
5 stars
352
4 stars
219
3 stars
136
2 stars
54
1 star
80

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong sandwiches.

Food Quality

Feedback on food quality was mixed, with some praising the freshness while others complained about cold or poorly prepared items.

Service Speed

Numerous reviews highlighted long wait times for orders, both in drive-thru and dine-in, often leading to customer frustration.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude service and lack of attention.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms.
  • MA
    Mark Anderson
    Nov 14, 2025
    5.0
    Thank you for the service and the special order from me
  • MG
    Marcene “Marci” Grobove
    Oct 29, 2025
    5.0
    This particular location always has friendly staff. We visit here maybe 10 times per year and they have yet to make a mistake on her orders.
  • JM
    John G-Daddy Manus
    Oct 28, 2025
    4.0
    Food good, service good, but price a little high .A small salad was over $9.
  • SL
    Sam Lauren
    Oct 23, 2025
    4.0
    Nice new restaurant. Asked for ketchup and pickles only and had 1 pickle chip. The drinks from the machine taste nasty.
  • JB
    JeffRita Burgess
    Oct 22, 2025
    1.0
    Ordered spicy chicken sandwich, didnt get any lettuce. Went up to counter to ask for lettuce that is supposed to come with it... had to wait at least 3 min to get that after cashier asked cooks about it Finally get to eat sandwich and theres hardly any meat, mostly hard batter. Very disappointing!! I'd gotten that sandwich ever since it started coming out until the last couple yrs and just get it once in a great while now... what happened to the meat???

Frequently Asked Questions About Wendy's

Is #647 Shelbyville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.