At Wendy’s in Shelbyville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Shelbyville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with incorrect orders, including missing items and wrong sandwiches.
Food Quality
Feedback on food quality was mixed, with some praising the freshness while others complained about cold or poorly prepared items.
Service Speed
Numerous reviews highlighted long wait times for orders, both in drive-thru and dine-in, often leading to customer frustration.
Staff Attitude
While some customers praised the friendliness of the staff, others reported rude service and lack of attention.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms.
MA
Mark Anderson
Nov 14, 2025
5.0
Thank you for the service and the special order from me
MG
Marcene “Marci” Grobove
Oct 29, 2025
5.0
This particular location always has friendly staff. We visit here maybe 10 times per year and they have yet to make a mistake on her orders.
JM
John G-Daddy Manus
Oct 28, 2025
4.0
Food good, service good, but price a little high .A small salad was over $9.
SL
Sam Lauren
Oct 23, 2025
4.0
Nice new restaurant. Asked for ketchup and pickles only and had 1 pickle chip. The drinks from the machine taste nasty.
JB
JeffRita Burgess
Oct 22, 2025
1.0
Ordered spicy chicken sandwich, didnt get any lettuce. Went up to counter to ask for lettuce that is supposed to come with it... had to wait at least 3 min to get that after cashier asked cooks about it
Finally get to eat sandwich and theres hardly any meat, mostly hard batter. Very disappointing!! I'd gotten that sandwich ever since it started coming out until the last couple yrs and just get it once in a great while now... what happened to the meat???
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Shelbyville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Shelbyville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (931) 492-4239.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #647 Shelbyville Wendy’s serve breakfast?
Yes, this Wendy’s location in Shelbyville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours of Wendy's Shelbyville, TN?
Wendy's in Shelbyville is open Monday through Saturday from 6:30 AM to 1:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's Shelbyville has a drive-thru open during regular hours for your convenience.
Is Wendy's in Shelbyville still open during the current time?
Yes, Wendy's #647 Shelbyville is open and committed to serving quality food every day.
Can I order Wendy's food for delivery near Shelbyville, TN?
Delivery availability can be confirmed via the Wendy's app or at order.wendys.com by entering your delivery address.
Where can I find menu prices and nutritional information for Wendy's Shelbyville?
Menu prices and nutrition details are available on order.wendys.com or the Wendy's mobile app after selecting your location.
Does Wendy's Shelbyville serve breakfast?
Yes, breakfast is served with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Shelbyville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for your purchases.
Are there any nearby public transport stations or landmarks to help find Wendy's Shelbyville?
Nearby popular places include Pop-A-Top pub, First Community Bank of TN on Madison Street, and Sunoco gas station which can be useful landmarks to locate Wendy's.
What other dining options are near Wendy's Shelbyville?
Near Wendy's, you can find Captain D's seafood restaurant, Mai House Asian Cuisine, Subway sandwich shop, Chef Chen's Chinese restaurant, and Los Hermanos Mexican Grill for varied meals.
What recreational or service places are close to Wendy's in Shelbyville?
Nearby, you can access Lightning Lanes bowling alley, Boys and Girls Club of Bedford County, Yoes Brothers Barber Shop, and Madison Self Storage, providing various services and entertainment.