Subway

4.1
247 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Shelbyville Subway® Restaurant at 1018 Madison St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1018 Madison St, Shelbyville, TN
37160, United States

Hours

Reviews

4.1
247 reviews
5 stars
132
4 stars
63
3 stars
24
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers reported rude behavior while others praised the helpfulness of the staff.

Food Quality

Generally positive feedback on the freshness and taste of the food, though some customers noted issues with portion sizes and ingredient availability.

Cleanliness

Inconsistent cleanliness reported; some customers found the location clean while others described it as dirty and poorly maintained.

Speed of Service

Many customers appreciated the fast service, although there were instances of slow service and order mistakes.

Pricing

Customers expressed concerns about high prices and perceived poor value for money, particularly regarding portion sizes.
  • SM
    Samantha Medina
    Nov 18, 2025
    1.0
    The guy working on November 17 around four 430 was very rude, very unprofessional, very mean. why? Because I wasn’t eating my sub right away, and I asked to have my sides in a cookie bag so my bread didn’t get soggy. I’ve never had this problem before with any other subway. The more I try to explain to him why I wanted them on the side he yelled louder. A lady was waiting on me. She was super nice. he wasn’t even making my sandwich he just rudely bumped in. There is no reason to talk to customers that way, especially when they have spent all day at a doctors trying to figure out a few issues. He needs to learn some manners.
  • PB
    PURPLERASTA Banks
    Nov 6, 2025
    5.0
    They always have fresh ingredients. Fast customer service and great attitudes. This is my favorite subway restaurant to go to.**MUST VISIT **
  • CG
    Cassy Gore
    Oct 31, 2025
    5.0
    My husband and I come a lot! It's our favorite! It's always fresh and delicious! The store is always clean and the people are so nice !! 10 outta 10 ! All the stars!
  • SL
    Sam Lauren
    Sep 27, 2025
    3.0
    They are very stingy with the veggies.
  • CA
    Chad Abney
    Jul 26, 2025
    5.0
    Best subway I’ve been to in a while. Always made correctly, In the time quoted and friendly staff

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1018 Madison St, Bedford, Shelbyville, TN 37160, US.

What are the operating hours of the Subway at 1018 Madison St?

The Subway is open every day from 7:30 AM to 9:00 PM.