Brand Certified
Subway
4.1(249 reviews)
Certified by Subway • Mar 01, 2026
Business Details
1018 Madison St, Shelbyville, TN
37160, United States
Certified by Subway • Mar 01, 2026
(931) 684-2314
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Shelbyville Subway® Restaurant at 1018 Madison St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
4.1
249 reviews
5 stars
133
4 stars
63
3 stars
24
2 stars
4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; while some report friendly and accommodating service, others mention rudeness and unprofessional behavior.
Food Freshness
Many customers appreciate the freshness of the ingredients and the quality of the food, although some have noted issues with portion sizes.
Cleanliness
There are complaints about cleanliness in the restaurant, with some customers finding it dirty and others noting that it is usually clean.
Speed of Service
Several reviews highlight fast service, but there are also mentions of slow service during busy times.
Pricing Issues
Customers express concerns about high prices and perceived stinginess with ingredients, leading to dissatisfaction with value for money.
- AOAbraham Oliveto2 days ago1.0Slow and they don’t speak good English
- AGAle GonzJan 29, 20265.0Best subway in Shelbyville!!!! I’ve consistently had a great experience at the Madison Subway location. The staff actually understands Subway’s core concept of customization and customer service. I ordered a Pocket Protein and needed a simple veggie substitution due to dietary restrictions (spinach instead of iceberg lettuce and add jalapeños), and it was handled without any issue. They even asked if I wanted it toasted, which they prepared properly in the oven — exactly how Subway items are meant to be made. The employees were knowledgeable, accommodating, and didn’t make the order feel complicated or inconvenient. This location clearly follows Subway’s standards and makes the experience easy and stress-free. This will be my go-to Subway moving forward. Highly recommend the Madison location if you want your order made correctly and without unnecessary hassle.
- SMSamantha MedinaNov 18, 20251.0The guy working on November 17 around four 430 was very rude, very unprofessional, very mean. why? Because I wasn’t eating my sub right away, and I asked to have my sides in a cookie bag so my bread didn’t get soggy. I’ve never had this problem before with any other subway. The more I try to explain to him why I wanted them on the side he yelled louder. A lady was waiting on me. She was super nice. he wasn’t even making my sandwich he just rudely bumped in. There is no reason to talk to customers that way, especially when they have spent all day at a doctors trying to figure out a few issues. He needs to learn some manners.
- PBPURPLERASTA BanksNov 6, 20255.0They always have fresh ingredients. Fast customer service and great attitudes. This is my favorite subway restaurant to go to.**MUST VISIT **
- CGCassy GoreOct 31, 20255.0My husband and I come a lot! It's our favorite! It's always fresh and delicious! The store is always clean and the people are so nice !! 10 outta 10 ! All the stars!
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 1018 Madison St, Bedford, Shelbyville, TN 37160, US.
What are the operating hours of the Subway at 1018 Madison St?
The Subway is open every day from 7:30 AM to 9:00 PM.
What meal times does this Subway serve?
This Subway serves breakfast, lunch, and dinner.
What ordering options does Subway offer?
Subway offers in-store pickup, curbside pickup, delivery, and online ordering via their app or website.
Does this Subway restaurant provide catering services?
Yes, this Subway location offers catering services for your events and gatherings.
Can customers dine in at this Subway location?
Yes, customers can dine in as this Subway serves dine-in meals.
What are some restaurants near Subway at 1018 Madison St?
Nearby restaurants include Captain D's (seafood), Chef Chen's (Chinese/Asian cuisine), Los Hermanos Mexican Grill, Mai House Asian Cuisine (Thai), Casa Mexicana, Wendy's, and another Subway restaurant.
Which nearby places can help customers find Subway easily?
Nearby landmarks like First Community Bank of TN - Madison Street Branch and Dollar General can help customers find Subway easily.
Are there convenience services near Subway that might be useful to customers?
Yes, Sunoco gas station, Soaky Suds Car Wash, and automotive services like PREMIER Auto Glass are near Subway for convenience.
How can customers access Subway if they want a quick meal before or after visiting nearby entertainment spots?
Customers can enjoy a quick meal at Subway before or after visiting nearby spots like Lightning Lanes bowling alley or Pop-A-Top bar.
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