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McDonald's

3.0
(293 reviews)

Business Details

1508 N Main St, Shelbyville, TN
37160, United States
(931) 492-4127
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1508 N Main St, Shelbyville, TN
37160, United States

Hours

Reviews

3.0
293 reviews
5 stars
98
4 stars
35
3 stars
28
2 stars
19
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned that the food was often cold, improperly prepared, or not up to standard.

Staff Attitude

While some customers praised friendly staff, numerous reviews highlighted rude behavior and a lack of professionalism from employees.

Operational Problems

Several customers noted that the location often had issues with being open during advertised hours and problems with the mobile ordering system.
  • NP
    Neel Patel
    Feb 24, 2026
    1.0
    Health department should close this place down
  • NP
    Neel Patel
    Feb 24, 2026
    1.0
    Trash location and employees are horrible
  • ND
    Nathan Dunbar
    Feb 24, 2026
    5.0
    I ordered food and ate food and continued loving and I'm pretty happy with it
  • ML
    MaryJane Louise Lopez
    Feb 24, 2026
    1.0
    This is the third time I’ve come to this location when it says it’s open and it’s been closed. It’s listed as a 24-hour McDonald’s, and the app even allows me to place an order, but when I arrive, the store isn’t operating. It’s extremely frustrating to place an order and drive here only to find out no one is open or available. If the store is not actually open 24 hours, the hours need to be updated immediately, and the ordering system should not allow customers to submit orders during closed times. This has happened multiple times now, and it’s very inconvenient. I hope this issue gets resolved soon so other customers don’t continue to experience the same problem.
  • BE
    Brian Erickson
    Feb 12, 2026
    1.0
    Did a table service on the McDonald app sat for 25 minutes before I asked how far my order was to find out that it didn’t even come through to them all of there kiosks are down and everyone is yelling at each other and they are vary short with customers and when I did get my food they put it in a to go bag would not recommend this location

Frequently Asked Questions About McDonald's

Where is McDonald's located in Shelbyville, TN?

McDonald's is located at 1508 N Main St, Shelbyville, TN 37160, USA.

What are the operating hours for this McDonald's?

This McDonald's is open 24 hours every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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