Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.9
281 reviews
5 stars
92
4 stars
33
3 stars
28
2 stars
20
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with their meals.
Staff Friendliness
While some customers praised friendly staff, others noted inconsistency in service, with some employees being rude or unhelpful.
Order Accuracy
Numerous customers experienced issues with missing items or incorrect orders, leading to frustration and disappointment.
Cleanliness
Several reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions.
- EGElizabeth GarnerDec 28, 20255.0The staff were super nice! I ordered online and one of them checked in with me to confirm my particular order. It was cool to see them caring about getting it right
- JTJohn TozerDec 27, 20255.0I always order from the app. It is very convenient to access this McDonalds. The help is always friendly, making it very easy to come back.
- JSJacob St-PierreDec 27, 20251.0The worst McDonald’s I’ve ever been to. There was a problem with my mobile order and even after showing them my receipt it still took them a minute to decide to go ahead and prepare the order that was already paid for btw. And this is after already having to wait a while in the drive thru. Too many problems with this location.
- CSCONNIE SHEEHYDec 18, 20251.0This place is a disaster. The employees don't want to be there. The provided 00000 customer service. And you will spend at least 30min in drive threw. Make sure you check that you got all your food before you pull away from the window. We got shorted $5 worth of food and they never answer the phone but they will hang up on you!!! Do NOT RECOMMEND THIS PLACE!!! Mcdonalds has gone in the trash can the last 30 yrs. Nothing like its original owners wanted for their company. Customer is always right or you have no customers...
- BSBilly StemDec 9, 20251.0Ordered in drive through and ask for ranch and ketchup and was rang up on the screen. Get to the window and they pull me up to the third window. Wait wasn’t long but when I opened my bag there wasn’t any napkins, ketchup, or ranch. I never eat here because something is always wrong every time but my wife and daughter wanted something might I add I didn’t get me anything. Never will! I’ve been done with McDonalds for over 2 years now. Anyway I knock on the window several times and no one comes so I pull around and go in. Get to the counter and not a person one to wait on me. I wait and wait and wait and all the employees see me and just keep on going and never acknowledge me whatsoever. Customer already up there told me good luck getting someone to come up to the register. I finally have to yell just to get someone to come up to me. This is just ridiculous! This is why I eat at home.
Frequently Asked Questions About McDonald's
Where is McDonald's located in Shelbyville, TN?
McDonald's is located at 1508 N Main St, Shelbyville, TN 37160, USA.
What are the operating hours for this McDonald's?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's have a drive-thru?
Yes, the McDonald's at this location has a drive-thru open 24/7.
Can I order McDonald's for delivery from this location?
Yes, McDonald's offers delivery service; you can order online through their delivery URL.
What payment methods does McDonald's at this location accept?
They accept cash, American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
Does this McDonald's location offer free WiFi?
Yes, free WiFi is available at this McDonald's.
Are there any nearby restaurants where I can explore other dining options?
Yes, nearby restaurants include BBQ Shelbyville TN, Uncle Sonny's Bar B Que, Sonic Drive-In, and Legends of Shelbyville steakhouse.
Is there a nearby hotel if I need accommodations when visiting McDonald's?
Yes, the Econo Lodge Inn & Suites is located nearby for convenient lodging.
Where can I find nearby services like a bank or gas station when visiting this McDonald's?
Nearby services include Traders Bank, BP gas station, and Chally Wally convenience store with a gas station.
Are there any nearby health or wellness facilities near this McDonald's?
Yes, nearby health facilities include Family Chiropractic Complex, Bedford Urgent Care, Health Connect America, and Amber Archer family practice.