Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,714 reviews
5 stars
550
4 stars
348
3 stars
298
2 stars
148
1 star
370
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
There were mixed reviews on food quality, with some praising fresh and tasty meals while others complained about cold or poorly prepared food.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in the dining area and play area, with reports of dirty tables and trash.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others displayed poor attitudes and lack of attention.
- SCSharon CatlinDec 25, 20255.0This place was awesome! We order fish filet and a burger and they did their best on doing it all prefect everyone was so nice it was worth the wait. They were so busy but we're keeping the lines going. The food was hot and delicious 😋 thank you for making our night.
- TCTory CrawfordDec 20, 20252.0The waiter was playing on her phone, not paying attention At the second window, they told us to go to the drive-through one, but we didn’t then they gave us our food immediately after
- MBmarielle bridgeDec 19, 20251.0literally stood at the front for 10 minutes with no help, it wasnt even busy but there was a really nice girl with blue hair who helped as she was leaving for her break
- CGCharli GreyDec 11, 20251.0Almost every single time i go here they mess up my order, i continue to go because on the very rare occasion they do it right its very good, but no more im tired of spending $10 on something i didnt order its like the kitchen doesnt even read the ticket
- MWMandy WDec 4, 20251.0Went to pick up my mobile order dec 3rd around 5:30. Chaos inside and one very angry employee who appeared to be a manger was so upset and frantic we left with a partial order to avoid conflict. This was after waiting 40 Minutes so what we did get from this expierence was a reminder to cook at home and my deepest sympathies to the employees who do not deserve poor leadership and lack of respect in busier more stressful times.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 763 Madison St, Shelbyville?
McDonald's at 763 Madison St, Shelbyville is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's location has a drive-thru open every day from 4:30 AM to 1:00 AM.
Can I use mobile ordering and curbside pickup at this McDonald's?
Yes, McDonald's offers mobile ordering and curbside pickup services at this location.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I order McDonald's food online for delivery?
You can order online for delivery via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What types of food categories does McDonald's at 763 Madison St offer?
McDonald's offers fast food including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Are there any gas stations near McDonald's at 763 Madison St?
Yes, nearby gas stations include BP and Exxon, which could be convenient for refueling before or after your meal.
What other dining options are close to McDonald's on Madison St?
Nearby dining options include Domino's Pizza for pizza and chicken wings, Whitt's Barbecue for American barbecue, and La Rivera Mexican Cantina for Tex-Mex cuisine.
Are there any shopping and retail stores near McDonald's?
Yes, nearby retail stores include Bronco Boots for clothing and shoes, and Badcock Home Furniture &more for furniture and appliances.
What amenities or services can customers find near the McDonald's location?
Nearby services include automotive repair shops like Magic Spray Car Wash and Daniel's Auto Repair, as well as community services like Shelbyville-Bedford County Humane Association and emergency services at Bedford County Volunteer Fire.