Dunkin'

3.7
417 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shelbyville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1735 N Main St, Shelbyville, TN
37160, United States

Hours

Reviews

3.7
417 reviews
5 stars
205
4 stars
59
3 stars
42
2 stars
38
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly while others are reported as rude or inattentive.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and preparation mistakes.

Product Availability

Customers frequently noted that the store often runs out of popular items, particularly donuts, leading to disappointment.

Quality of Food and Drinks

While some customers praised the quality of coffee and food, others reported issues with freshness and preparation, such as burnt coffee and cold food.

Cleanliness and Atmosphere

The cleanliness of the store received mixed reviews, with some praising the environment while others noted a lack of attention to cleanliness and customer engagement.
  • KR
    Karla Robertson
    Nov 16, 2025
    1.0
    Drive thru lady name Zoe was very unprofessional. I waited in drive their for a good 5 minutes for her to find a lid. I tapped on the window to think she had forgotten about me and she slings the window back really hard and speaks very rude towards me. This is unprofessional and there's no need in being unknown. Do not go here. Take your services elsewhere. I didn't even wanna give a star. Do better Dunkin.
  • HL
    Hayden Ludin
    Oct 31, 2025
    1.0
    Employees confirmed glazed donuts are available at store yet their own app and door dash has half the donut flavors unlisted. Get it together
  • DF
    Dri Fit
    Aug 2, 2025
    1.0
    The employees acted like it was a huge problem to serve us and barely said a word to us we love stopping here just not today came on August 2, 25
  • TE
    Trishs Ensey
    Aug 1, 2025
    3.0
    Wasn't that pleased with this location
  • LB
    Linda Burrow
    Jul 29, 2025
    1.0
    This is the 2nd time my husband has come in to order for me. He shows them the picture of what i want and they get it wrong. This time their hearing was also impaired. He asked for 2 chicken crosaints and got biscuits instead.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Shelbyville, TN?

Dunkin' is open Monday to Thursday and Saturday from 5:00 AM to 9:00 PM, Friday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services to customers.