Wendy's

3.7
783 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10707 Chapman Hwy, Seymour, TN
37865, United States

Hours

Reviews

3.7
783 reviews
5 stars
305
4 stars
186
3 stars
136
2 stars
52
1 star
104

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold, overcooked, or missing items.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and flies around food preparation areas.

Service Speed

Service speed varied significantly, with some customers experiencing long wait times, especially during peak hours.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were reported as rude or unprofessional.

Management Issues

Several reviews pointed to poor management practices, including lack of oversight and inadequate staff training.
  • NS
    Nick Swarthout
    Nov 12, 2025
    1.0
    This place is a train wreck. They will soon be going the way of Hardee’s, Krystal and Petro’s.
  • LW
    Leon Welch
    Nov 9, 2025
    5.0
    I got my parents dinner and took it to them at home and they were happy with their food, which was really intricate with their ingredients involved in their sandwiches. They nailed it and I got one of the best chicken sandwiches that I've ever gotten anywhere! Kudos to the team and I suggest that if you are in the area, I would say that you would be just as satisfied!
  • JJ
    josh
    Nov 7, 2025
    1.0
    The store was nasty employees were scrambling around they got my order wrong the first time luckily they replaced it
  • JE
    J E
    Nov 6, 2025
    5.0
    GM Jay and staff are awesome honest people. I left $95 in change at window & realized the next morning. They had my change the next day no questions ask. They even ran & tried to catch me in parking lot the night before. Thank you Jay & Wendys
  • RR
    Royal
    Oct 31, 2025
    1.0
    I would give 0 stars if I could. My own mother went through the drive through to simply get some chili for the family, and she had requested some crackers which is a basic request. She told me the girl at the window came back with the crackers, and said she put some suckers in there too and to “enjoy” them. So when she got home, I started opening one of the suckers and I noticed it had black particles all over it, and the wrapper smelled strongly of cigarette smoke. It wasn’t just one, it was every single one of them. I’m almost tempted to file a police report as that is blatantly contaminating food with intent to distribute. Shame on you, Wendy’s, don’t EVER go here.

Frequently Asked Questions About Wendy's

Is Seymour Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.