Dunkin'

3.9
357 reviews
Decked Out Lattes
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Business Details

10646 Chapman Highway, Seymour, TN
37865, United States
(865) 286-8197
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Seymour, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10646 Chapman Highway, Seymour, TN
37865, United States

Hours

Reviews

3.9
357 reviews
5 stars
193
4 stars
69
3 stars
24
2 stars
20
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising staff for being friendly and efficient, while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers express frustration over incorrect orders, including wrong drinks and missing items, indicating a consistent issue with order fulfillment.

Food Quality

There are numerous complaints about stale or burnt food items, particularly donuts and breakfast sandwiches, leading to dissatisfaction with food quality.

Speed of Service

Customers frequently mention long wait times, especially in the drive-thru, with some noting that service is slow even when the store is not busy.

Cleanliness and Environment

Some reviews highlight the cleanliness of the location and the pleasant atmosphere, while others mention poor conditions and disorganization.
  • BB
    Bandit Birdie
    Oct 26, 2025
    1.0
    filled my coffee up to the absolute brim with ice. 6 sips and it was gone.
  • RM
    Roy Miller
    Sep 25, 2025
    5.0
    The $6 breakfast deal is great. Best coffee ever!
  • HK
    hailey kenley
    Sep 15, 2025
    5.0
    This is a great location for several reason; great staff, great food BUT I have to leave this 5 star review based on an interaction I just witnessed. The staff dealt with an elderly gentleman with HEINOUS behavior so well. He would not let up on being absolutely awful to deal with, but the entire staff stayed calm and professional. It was hard for me to hold back a smart remark, so I can’t imagine how they felt. 10/10 customer service. Thank you all!
  • TT
    Tristen Tropp
    Aug 28, 2025
    5.0
    Hannah was extremely helpful in fixing an app issue and made me and my wife's day! service was great here and everyone else seemed friendly as well!!! we've been sleeping on Duncan, especially the one here in Seymour!
  • HS
    Harley Smith
    Aug 24, 2025
    2.0
    They didn't have a dozen assorted doughnuts. What the hell.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Seymour, TN?

Dunkin' in Seymour, TN is open daily from 5:00 AM to 8:00 PM.

Can I order Dunkin' products ahead of time via an app?

Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.