Dunkin'

3.9
360 reviews
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Business Details

10646 Chapman Highway, Seymour, TN
37865, United States
(865) 286-8197
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Seymour, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10646 Chapman Highway, Seymour, TN
37865, United States

Hours

Reviews

3.9
360 reviews
5 stars
194
4 stars
69
3 stars
24
2 stars
20
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and professional, while others reported rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and drinks not being made as requested, leading to customer frustration.

Food Quality

Inconsistent food quality, with reports of stale donuts, burnt food, and cold items, impacting overall customer satisfaction.

Service Speed

Many customers noted slow service, particularly during busy times, leading to long wait times.

Cleanliness

Some reviews highlighted cleanliness and organization, while others pointed out issues with food freshness and overall hygiene.
  • AH
    Anna Harris
    Dec 24, 2025
    1.0
    12/24/25: just left drive thru at 11:10am. I bought a large cream and sugar coffee and paid with a $20. The person at window stated I paid with a $10 and then totally ignored me. I told the nice young man that handed me my coffee to tell her that when register is $10 over..merry Christmas. Totally rude customer service. I will be reporting her and be taking my business to DUTCH BROS which is only a couple miles away...FYI, DUTCH BROS ARE EXCELLENT, BOTH SERVICE AND PRODUCT.
  • TS
    Thomas Sperling
    Dec 9, 2025
    1.0
    I ordered a chai latte but what I got definitely did not taste like one it tasted like coffee or something which I didn't want at all and this was the second time this happened.
  • BB
    Bandit Birdie
    Oct 26, 2025
    1.0
    filled my coffee up to the absolute brim with ice. 6 sips and it was gone.
  • RM
    Roy Miller
    Sep 25, 2025
    5.0
    The $6 breakfast deal is great. Best coffee ever!
  • HK
    hailey kenley
    Sep 15, 2025
    5.0
    This is a great location for several reason; great staff, great food BUT I have to leave this 5 star review based on an interaction I just witnessed. The staff dealt with an elderly gentleman with HEINOUS behavior so well. He would not let up on being absolutely awful to deal with, but the entire staff stayed calm and professional. It was hard for me to hold back a smart remark, so I can’t imagine how they felt. 10/10 customer service. Thank you all!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Seymour, TN?

Dunkin' in Seymour, TN is open daily from 5:00 AM to 8:00 PM.

Can I order Dunkin' products ahead of time via an app?

Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.