We have offered the finest hand-crafted coffee and tea drinks in Wears Valley since 2015. All our coffee and teas are made with bottled water and all the best ingredients. Espresso is made on equipment from Italy and our coffee is much "higher end" than anywhere else in Eastern Tennessee. We also offer Italian Sodas. We are famous for our homemade Frappe as well as some of our own specialty lattes. Despite the high standard we require you will find our prices are more reasonable than the other coffee shops in the area that are just in it for the money. Our profits come from our merchandise sales and not so much from the coffee/tea/beverage sales. Free Wi-Fi and a beautiful store to enjoy your drink while you shop.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.